SOMSHUBHRA MUKHERJEE
NEW DELHI
Summary
Highly focused and dependable Bank employee having experience of 6years with an excellent customer service. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy. Able to work well independently with little to no supervision or in coordination with colleagues.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Manager
HDFC Bank
05.2021 - Current
- Generating and maintaining Large Transaction Reports to ensure compliance, identify at-risk customers, and enable targeted retention strategies.
- Reporting suspicious transactions, generating Suspicious Activity Reports (SARs) for investigation, and ensuring adherence to anti-money laundering regulations.
- Managing the mapped portfolio of high-value and NRI customers and offering them financial advice regarding investments and savings.
- Ensuring compliance with all the AML laws, regulations, guidelines, written procedures; CIP, KYC, and customer/ transaction monitoring. Conducting thorough Customer Due Diligence and Enhanced Due Diligence for high-risk clients.
- Processing of account opening form after checking all KYC documents.
- Preventive complaint management.
Service Delivery Ambassador-CASH
RBL BANK
04.2019 - 04.2021
- Handling deposits, withdrawals, transfers, loan payments, and cashing checks.
- Maintaining accurate records of transactions, reporting information, and storing transactional data.
- Adhering to bank policies and regulations, including those related to anti-fraud and anti-money laundering.
Education
PGDBF -
IFBI, NIIT
Kolkata 01.2018 - 01.2019
B.Sc - Microbiology
Calcutta Univeristy
Kolkata 01.2012 - 01.2015
WBCHSE -
Debiswari Vidyayatan
Kolkata 01.2010 - 01.2012
Skills
- Transaction Monitoring
- Regulatory Compliance
- Presentation & Communication
Certification
Microsoft Excel - Excel from Beginner to Advanced
Timeline
Manager
HDFC Bank
05.2021 - Current
Service Delivery Ambassador-CASH
RBL BANK
04.2019 - 04.2021
PGDBF -
IFBI, NIIT
01.2018 - 01.2019
B.Sc - Microbiology
Calcutta Univeristy
01.2012 - 01.2015
WBCHSE -
Debiswari Vidyayatan
01.2010 - 01.2012
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank
Jignesh PatelJignesh Patel
Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
Rajan GargRajan Garg
Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)
SANJAY KUMARSANJAY KUMAR
JUNIOR MANAGER - MIS & DATA ANALYST at SOMANY CERAMICS LIMITEDJUNIOR MANAGER - MIS & DATA ANALYST at SOMANY CERAMICS LIMITED