A competent professional with 7 years of experience in Customer Service, US Mortgage & Project Management.
Customer Support Service
US Mortgage (SQA, Underwriting, Indexing)
Project Management Officer
Service Delivery Lead (Temporary)
Overview
7
7
years of professional experience
3
3
Languages
Work History
PMO Lead & SQA
Tata Consultancy Services
03.2023 - Current
Currently working as a PMO for GE Healthcare Project, Working with Timesheet, Allocation, Attendence, Budget Add & Deduct, Engagement Controller, On Boarding and credential Management, Billing & Invoicing Partially involved.
Working on Particular documents as a pre underwriter I am only verify the 1003 documents like Borrower details like Income, Employment, Credit History, Total Asset & Liabilities, REO Section, Cash to Close, Property Detail, Declaration.
Project Name: GE Healthcare
Scope: Project Management, Billing, Invoice
Duration: April 2022 Till Date
Working Application: Ultimatix, Salesforce & LoanFX
Collateral Analyst
String Information Service Private Limited
06.2021 - 04.2022
Working on Particular documents as a pre underwriter like 1004, 1025, 1073, 2055,2025, CDA, AVM, BPO, Title Commitment, Title Final, Title Preliminary, Hazard Insurance, Flood Certificate.
Knowledge of Documents like Initial/final application, Note, Mortgage/Deed of Trust,Title, Credit Report, DU/LP, 1008, Appraisal, Hazard insurance, Econsent, Proof of Receipt, Mortgage Insurance, Tax Transcript, Verbal verification of Employment, Closing Discloser, Flood Certificate, Loan Estimate(LE).
4C's Of Underwriting, I am Working for valuation Title & Insurance and also work withfile prep, CD, 1003, AUS, Disclosure Part as a collateral Analysis.Very good knowledgeabout appraisal and hazard insurance and title commitment part and clearly know what to do in which application form and what is the work of Appraisal Addendum and supported files.
Work with Sharepoint and day to day update.
Project Name: RRE Shared Services
Client: JP Morgan& Chase, Verus, AIG Loans
Scope: US Mortgage (Underwriting)
Working Application: Accuty & Clarity
Indexing Associate
Black Knight Financial Services
06.2018 - 06.2021
As of now we are catering to clients such as US Bank, SunTrust & Truist, Calliber Bank,Chase Home Equity, Citi Retail, Washington Trust and Cathay Retail to name a few from our Bhubaneswar Branch.
Working as a Indexing associate Where I have to put documents name and I have toarrange those files as per client SLA and deliver with quality.
During the later months of the 2018 financial year when our new product AIVA was still under progress I managed the team and brought it up to speed to work on AIVAfor which I was awarded the title of a Role Model.
Project Name: Loan Processing
Client: JP Morgan& Chase, Bank Of America, US Bank, M&T, Citi Bank
Scope: US Mortgage (Indexing)
Working Application: AIVA & Citrix
Telecaller Associate
Aiges Customer Service
09.2018 - 02.2021
Taking calls from customer to service them as per their issues they are facing on the product with in TAT and give them particular solution as per the company guidelines
Project Name: Epson Inbound
Working Application: CRM
Education
B. Com -
Berhampur University
Intermediate - undefined
CHSE Board (K.S.U.B College, Bhanjanagar)
High School - undefined
BSE Board, Odisha (Pramod Chandra Patro High School, Lembhei)
Skills
Project status reports
Project management analysis
Data capture
MS Excel
Interests
Singing & Listening Song, Watching Movie
Disclaimer
I hereby declare that all the above mentioned details are correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Personal Information
Name: Somya Ranjan Pani
Father Name: Mr. Pradeep Kumar Pani
Nationality: Indian
Timeline
PMO Lead & SQA
Tata Consultancy Services
03.2023 - Current
Collateral Analyst
String Information Service Private Limited
06.2021 - 04.2022
Telecaller Associate
Aiges Customer Service
09.2018 - 02.2021
Indexing Associate
Black Knight Financial Services
06.2018 - 06.2021
Intermediate - undefined
CHSE Board (K.S.U.B College, Bhanjanagar)
High School - undefined
BSE Board, Odisha (Pramod Chandra Patro High School, Lembhei)
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services