Somya Singh
Software Engineer
Kharadi, Pune
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Support Engineer familiar with user support and root cause analysis. Good knowledge of operations and dedication to see issues through to end. Works well in remote and desk-side environments. Consistently recognized by superiors and peers for knowledge and expertise.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
L1 Support Engineer
Zensar Technology
Pune
05.2023 - Current
- Have good Knowledge on Exchange Powershell, Exchange online, Microsoft Azure, Office365 Administration
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
- Assisted in development of system security protocols.
Software Engineer
Zensar Technology
Bangalore
03.2022 - 03.2023
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Provided direction and guidance to process improvements and established policies.
Education
Bachelor of Technology - Information Technology
Asansol Engineering College
Asansol 05.2016 - 08.2020
HSC(Central Board of Secondary Education) -
SSSSS Gurukulam
Dhanbad 05.2014 - 05.2015
Matric (Central Board of Secondary Education) -
DAV Piblic School
Asansol 05.2012 - 05.2013
Skills
Debugging
undefinedHobby
Learning
Listening to Music
Cooking
Certification
Industrial Training on Big Data on Hadoop platform, Social Media Analytics Duration was 4 weeks
Area Of interest
Eager to work with new Technologies.
Declaration
I hereby declare that all the details provided above are true to the best of my knowledge.
Name: Somya Singh
Timeline
L1 Support Engineer
Zensar Technology
05.2023 - Current
Software Engineer
Zensar Technology
03.2022 - 03.2023
Industrial Training on Big Data on Hadoop platform, Social Media Analytics Duration was 4 weeks
01-2019
"Robotics and IOT" at IIT Kharagpur
10-2018
"Problem Solving through programming in C" by NPTEL
07-2018
Bachelor of Technology - Information Technology
Asansol Engineering College
05.2016 - 08.2020
HSC(Central Board of Secondary Education) -
SSSSS Gurukulam
05.2014 - 05.2015
Matric (Central Board of Secondary Education) -
DAV Piblic School
05.2012 - 05.2013
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