Responsible for overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objects
Overview
3
3
years of professional experience
Work History
Outbound Executive
Viva Holiday
New Delhi
06.2007 - 06.2010
Developed and implemented strategies to increase executive efficiency.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.
Formed and sustained strategic relationships with clients.
Education
Bachelor of Arts -
Delhi University
South Campus
03-2007
Bachelor of Arts -
Holi Child Senior Secondary School
New Delhi
03-2004
Skills
Cost control: Carried out regular partnership working with the team to ensure all possible avenues for cost control were explored
Persuasion: Overcame objections to new methods of working through a detailed and respectful consultation process to address team members’ concerns