Sonali Patra

➢ Recruitment & Selection

• Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.

• Assisting all departments in designing key result areas for management staff. Responsible for conducting Manpower Planning, Performance appraisal with concerned HOD. Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.

• Evaluating prospective candidates regarding personal / technical skills relevant to the requirement.

➢ HR Operations:

• Performing the on-boarding process of new employees which includes induction, preparing appointment letters, generating user accounts, introduction to team & job responsibilities.

• Formation and implementation of HR policies and processes within organization.

• Compensation Management. (Salary Structure, Negotiating on Offer's, Salary Discrepancy Issues)

• Processing claims Salary Advances, full & final settlements. Preparing salary and monthly reimbursement of the employees, incentive schemes, attendance system and submitting monthly reports to the Finance Department.

• Petty Cash Management.

• Floating important communication across the companies

• Ensuring all personnel records are properly maintained and updated for new and existing employees.

• Organization Hierarchy Chart, Induction, Presentation’s etc

• Maintaining Employee files, Contractual Hiring & Vendor Management & other support documents.

• Preparing and maintaining all necessary documents for Shops and Establishment / Trade, Insurance, PPL License and others for PAN India stores & submitting it for further procedure.

➢ Payroll & Compensation:

• Maintaining attendance details for all employees.

• Responsible for payroll process for all the employees.

• Generating Monthly Salary, Payslip, Increment details and full & final Settlements of employees

• Preparing the HRMIS in the end of every month which includes details of New Joinee, Increment, Attendance report, Leave register, FNF details, Arrears and other changes which need to be done in that particular month.

• Responsible to ensure all statutory issues like ESI & PF etc.

➢ Training & Development:

• Making Training Calendars, Training Need Analysis and Management of the Training Program.

➢ Employee Relations & Engagement:

• Handling day to day employee queries related to Salary, PF, Increment, HR Policies, etc.

• Engaging employees in different activities and events.

• Ensuring prompt resolution of employee grievances and queries to maintain cordial management.

• Driving employee engagement & conceptualizing events such as birthday celebrations, festivals, and other activities at work

• Creating Job Description, Employee contract, Performance appraisal documents and other Recruitment Process Documents along with Recruitment Tracker.
• Job Posting - Publishing an open job to employees and listing its attributes like qualification, supervisor, work schedule and pay rate.
• Recruiting, interviewing and facilitating the hiring of qualified job applicants for open positions, collaborating with departmental managers to understand skills and competencies required for openings.
• Managing the entire team on behalf of the Managing Director.
  
• Implementing new hire orientation and employee recognition programs.
• Performing routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handling employment-related enquiries from applicants, employees and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attending and participating in employee disciplinary meetings, terminations and investigations.
• Developing new, more efficient recruiting metrics and working on the constant improvement of the whole recruiting process.
• Serving as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems to faster positive environment.
• Creating new compensation structure that improve employee morale and boost performance.
• Conducting exit interviews on terminating employees and taking motivational sessions with the executives to reduce attrition rate.
• Managing mostly business related tasks for the team such organizing travel and accommodation, taking minutes, and other organisational tasks.
• (Awarded with certificate of appreciation for excellence in Human Resource Department.)

• Check and identify the procedure of verification.
• Initiating employment verification requests based on scope of work of clients.
• Initiate the cases allocated within given TAT.
• Follow-up through mails / calls to be done.
• Ensure that cases are closed within TAT.
• Ensure that all quality standards are met.
• Maintain all required records of activity levels for management control purposes.
• Involved in end to end BGV process.
• Closing the cases within given TAT.
• Mentoring and guiding team members regarding verification/received profiles.
• Interaction with Admin, VP or C level executives within Enterprise over the phone to verify and extract relevant “Contact Information”.
• Tagging reports as per the verification done.
• Maintaining the database/trackers.