Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
Positions of Responsibility
Timeline
Generic

Sonam Jain

Hyderabad

Summary

Product Manager with a track record of delivering user-focused solutions, and driving cross-functional execution. Skilled in product strategy, lifecycle management, and applying AI-driven workflows, and prompt engineering to streamline delivery and enhance decision-making.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Product Associate (Home lending Saas & Applied AI)

JP Morgan Chase & Co.
01.2024 - Current
  • Led fraud detection initiatives for correspondent home lending, focusing on AML/KYC compliance, and enhancing user experience.
  • Implemented AI assurance practices and anomaly detection logic to monitor system behavior.
  • Spearheaded the development of fraud detection features, optimizing AML checks to reduce client onboarding time by six days.
  • Led full product lifecycle management by gathering business requirements, leveraging AI tools and prompt engineering to craft detailed EPICs and JIRA user stories, and collaborating with cross-functional teams across development, testing, and User Acceptance Testing (UAT).
  • Facilitated the development of a welcome letter for the end borrower, to be compliant with regulatory requirements.
  • Developed functionality for uploading trailing documents at the POS, ensuring client compliance, and streamlining processes.

Customer Product Owner

NCR Corporation
05.2021 - 01.2024
  • Customer Product Owner - Point of Sale Solutions
  • Prioritized and managed development team tasks, maximizing value delivery for the company.
  • Led multiple customer projects through all phases of the SDLC, ensuring alignment between business needs and technology by collaborating with leadership, architects, and stakeholders.
  • Developed product roadmaps aligned with company objectives, communicated plans to stakeholders, and managed sprint backlog grooming and prioritization.
  • Conducted product demos, discovery workshops, and fit/gap analysis for both internal and external customers.
  • Created use cases, wireframes, mockups, and prototypes to translate functional requirements, improving dev team clarity.
  • Collaborated with cross-functional teams (Development, QA, Customer, Product) to validate product hypotheses using data-driven insights.
  • Performed A/B testing to evaluate the impact of proposed solutions on product functionality.
  • Defined user stories and epics, documented detailed process flows, enabling customers to optimize their business processes.
  • Led quality assurance and user acceptance testing (UAT), crafting acceptance criteria and user stories, resulting in the successful, on-time, on-budget go-live of POS solutions for four major retailers.
  • Established product performance metrics and tracked KPIs across major retailers in the U.S.

Systems Engineer

TATA CONSULTANCY SERVICES
10.2015 - 07.2018
  • Developed and managed a compliance dashboard tracking ticket data for 12 teams, ensuring regulatory compliance by identifying and addressing missing items; coordinated with 110 team members to achieve compliance.
  • Streamlined communication and follow-ups with cross-functional teams, driving completion of compliance-related tasks.

Education

MBA -

IIM Visakhapatnam
Visakhapatnam
05.2021

B.Tech - ECE

Meerut Institute of Engineering & Technology
Meerut
05.2015

Skills

  • Jira, TFS, Excel, Confluence, requirement gathering, Agile, Applied AI, Prompt Engineering, Generative AI, Product Lifecycle, Backlog prioritization, Lucid, Stakeholder Management, A/B Testing, User Story & Epic Creation Workflow Automation
  • PSPO certified by Scrumorg Product Owner

Certification

  • Professional Scrum Product Owner I (PSPO I) – Scrum.org, 2024
  • Verified by: sonamjain.9999@gmail.com
  • PSPO Certification Link

Languages

Hindi: First Language, English: C2, Proficient (C2)

Accomplishments

  • J.P. Morgan Chase
  • Outstanding Community Leadership, Honorable Mention, Global Ignite Awards 2024.
  • Recognized for exceptional work ethic and determination within the first 8 months of joining.
  • Praised for writing detailed epics, which were used as examples for training other Product Managers.
  • NCR Corporation
  • Acknowledged for excellent anchoring by Executive Director-COE during PS HYD All Hands Meeting.
  • Recognized for proactive approach, initiative, and consistently meeting deadlines within the first 5 months.

Positions of Responsibility

  • President, Alumni Association, IIM Visakhapatnam
  • Elected by a network of over 3,000 alumni to lead the association, representing the interests and demands of 10 graduating batches.
  • Responsible for fostering alumni engagement, driving mentorship initiatives, and strengthening ties between alumni and the institution.
  • Co-Session Chair, Product Boot Camp Cohort 1, JPMC
  • Co-led the Ignite Product Boot Camp, a 4-month program with 8 in-person sessions and office hours, attended by Leaders, VPs, and tech professionals transitioning to Product Management.
  • Member, Centre of Excellence (COE), NCR Corporation
  • Organized and anchored PS Hyderabad All Hands meetings with 400+ attendees, driving engagement and participation.
  • NCR Brand Ambassador
  • Conceptualized, planned, and executed events to promote culture, inclusivity, and belonging, representing NCR at various forums.
  • Coordinator, Cultural Cluster, IIM Visakhapatnam
  • Organized 15 events, including 'Panache-The Fashion Show'; spearheaded ticket sales, event marketing, and social media campaigns for the 5th cultural fest.
  • Secured merchandise sponsorship worth ₹2 lakhs from brands like Jack & Jones, Vero Moda, and Only & Sons.
  • Writing & Sports
  • Achieved 1M+ views on Quora by sharing insights on CAT/MBA preparation.
  • Represented IIM Visakhapatnam at inter-IIM fest 'Sangram 2019' in Basketball, Table Tennis, and Chess.

Timeline

Product Associate (Home lending Saas & Applied AI)

JP Morgan Chase & Co.
01.2024 - Current

Customer Product Owner

NCR Corporation
05.2021 - 01.2024

Systems Engineer

TATA CONSULTANCY SERVICES
10.2015 - 07.2018

MBA -

IIM Visakhapatnam

B.Tech - ECE

Meerut Institute of Engineering & Technology

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Sonam Jain