Sonam Singh
.
Gurgaon
Summary
Aim to join a prestigious organization where I can enhance my skills through continuous learning, contribute creatively to its objectives, and grow through hard work and dedication.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Key Account Manager
Moove India Pvt Ltd
07.2024 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Customer Support Executive
UBER India Private Limited
04.2019 - 04.2024
- Evaluates Ticket Issues Of Customer
- Leasing Data Checkup
- Vehicle transfer tickets
- Quarries reconcillation, Incentive supplay hours.etc
- I ensured companey process and procedures are maintained
TEAM LEAD
VEHICLE CARE PVT LTD
05.2018 - 03.2019
- Team Management
- Manage Team escalations
- Performance and quality review
- Work with different teams for process improvement
- Manage TOP vendors and maintain good relations
Customer Relationship Executive
TVS MOTOR COMPANY
09.2015 - 03.2018
- Provider after-sale services
- Maintain Data and daily reports
- Resolve customer issues
Education
BACHLORS OF ARTS - undefined
Delhi University
04.2012 - 05.2015
INTERMEDIATE - undefined
National Institute Of Open Schooling
03.2010 - 05.2011
HIGH SCHOOL - undefined
National Institute of open schooling
03.2019 - 04.2010
Skills
Google Sheet
Timeline
Key Account Manager
Moove India Pvt Ltd
07.2024 - Current
Customer Support Executive
UBER India Private Limited
04.2019 - 04.2024
HIGH SCHOOL - undefined
National Institute of open schooling
03.2019 - 04.2010
TEAM LEAD
VEHICLE CARE PVT LTD
05.2018 - 03.2019
Customer Relationship Executive
TVS MOTOR COMPANY
09.2015 - 03.2018
BACHLORS OF ARTS - undefined
Delhi University
04.2012 - 05.2015
INTERMEDIATE - undefined
National Institute Of Open Schooling
03.2010 - 05.2011
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