Sophia Pearlene
Chennai
Summary
Innovative and goal-oriented Air Logistics Management professional with 30 years of experience having strong background in business development, strategic planning, brand development and product management. Detail-oriented multi-tasker who thrives in fast-paced environments. Skilled in working under pressure and adapting to new situations and challenges.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Regional Head, South India
Kuehne Nagel
05.2023 - Current
- Managing a team of 1400 professionals
- Customer management, retention, driving business & solutions, leadership, mentoring, P+L ownership
- Strategic Initiatives & Implementation
General Manager, Air Logistics, South India
Kuehne Nagel
09.2003 - 04.2023
- Customer management & operational excellence, Driving business & solutions, Leadership & Mentoring, P&L Management
Asst. Manager
Air Exports DHL Global Forwarding Pvt Ltd
03.2003 - 08.2003
- Manage Air Export operations, Customer relationship & retention, Support to sales, develop pricing strategies
Sr. Executive
Panalpina World Transport Pvt Ltd
04.2000 - 01.2003
- Support operations & customer service, Handling day to day tasks for Airfreight, sales support
Sr. Executive
Kuehne Nagel Pvt Ltd
02.2000 - 04.2000
- Support operations & customer service, Support sales / business development
Sr. Executive
Agility Global Integrated Logistics Pvt Ltd
03.1998 - 01.2000
- Air export operations, customer relationship, carrier management
Executive
DHL Global Forwarding Pvt Ltd
04.1994 - 02.1998
- Documentation support, carrier bookings, negotiations, CSR
Education
MBA - Marketing & Finance
University of Madras
03.2006
B. Com -
University of Madras
03.1995
Skills
- Leadership
- Analytical skills
- Business Development
- Visionary
- Operational Excellence
- Emotional Intelligence
- Problem-Solving
- Strategic Thinking
Websites
Certification
- IATA DGR
- Basic & Advanced Cargo Programme - By Air India
Accomplishments
- Awarded with Women Air Cargo Professional of the year 2023 - By ACE South East Conclave.
- Reduced OPEX by 20% through strategic negotiation and optimization initiatives.
- Handling largest P+L of the country, consistently delivering results.
- Foot print expansion in Tier II & III cities, resulting 25% increase in coverage and improved speed to market.
- Improved customer satisfaction (Customer feedback tool).
- Improved employee satisfaction (Great Place to Work).
Speaking Engagements
- Guest Lecture in various universities
- Campus drive to identify emerging talents
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Timeline
Regional Head, South India
Kuehne Nagel
05.2023 - Current
General Manager, Air Logistics, South India
Kuehne Nagel
09.2003 - 04.2023
Asst. Manager
Air Exports DHL Global Forwarding Pvt Ltd
03.2003 - 08.2003
Sr. Executive
Panalpina World Transport Pvt Ltd
04.2000 - 01.2003
Sr. Executive
Kuehne Nagel Pvt Ltd
02.2000 - 04.2000
Sr. Executive
Agility Global Integrated Logistics Pvt Ltd
03.1998 - 01.2000
Executive
DHL Global Forwarding Pvt Ltd
04.1994 - 02.1998
MBA - Marketing & Finance
University of Madras
B. Com -
University of Madras
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