Sophiya Mattoo
Summary
Accomplished HR business partner with 6+ years of expertise driving HR excellence across 11 AMEA nations. Specialist in AI-assisted talent operations, policy harmonization, and scalable employee experience frameworks. Adept at bridging the gap between complex regional compliance and high-growth business objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. HR Specialist | HRBP - APAC & India
Toluna India Pvt. Ltd
Gurugram, Haryana, India
05.2023 - 04.2026
- Led HR Business Partnering for over 1,000 employees across 11 AMEA/APAC countries, aligning people strategy with business goals, and ensuring cross-border legal compliance.
- Integrated AI-powered analytics into eNPS surveys, attrition dashboards, and recruitment screening to drive data-led decision-making and improve hire quality.
- Harmonised and streamlined HR policies and SOPs across APAC, significantly reducing complexity and improving turnaround times for regional HR delivery.
- Spearheaded the end-to-end Performance Management (PMS) and compensation benchmarking cycles, coaching managers to foster a high-performance, data-backed culture.
- Designed and launched a unified digital Rewards and Recognition framework and EVP initiatives to enhance engagement, retention, and brand identity across diverse geographies.
- Led engagement initiatives, including town halls, annual awards, and CSR programmes, to strengthen the employee experience.
Deputy Manager - Learning & Development | Sr. Event Manager
VATS Consulting | HR Association India
Gurugram, Haryana, India
08.2021 - 05.2023
- Orchestrated the full training lifecycle—from training needs analysis and multi-format content design (video/interactive) to LMS administration, budget management, and achieving 80%+ participant satisfaction across diverse industries.
- Spearheaded talent acquisition and workforce planning projects, aligning hiring strategies with evolving skill requirements.
- Delivered HR Generalist support across recruitment, onboarding, and employee lifecycle management in a consulting environment.
- Led Employee Engagement and People Connect initiatives to strengthen culture and participation.
- Managed stakeholder communication, invoicing, and commercial tracking, in collaboration with cross-functional teams.
- Mentored and managed a team of three, driving execution, performance, and capability building.
HR Consultant | Event Manager
VATS Consulting | HR Association India
Gurugram, Haryana, India
08.2019 - 08.2021
- Managed large-scale HR events and awards, coordinating with clients, trainers, and stakeholders.
- Conducted training needs analysis and developed training plans for corporate clients.
- Led end-to-end execution of learning programmes, ensuring high engagement and seamless delivery.
Education
Bachelor of Commerce (B.Com) -
University of Delhi
2021
Diploma - Banking & Financial Management
YMCA
2019
Senior Secondary (12) - Commerce
St. Martin's Diocesan School
2018
Skills
- Microsoft Excel
- PowerPoint
- Word
- Power BI
- HR Analytics
- Employee Relations
- Talent Development
- Stakeholder management
- Employee experience
- Policy Design and Harmonisation
- HR Business Partnering and Employee Experience
Certification
- Power BI - Basic Course, Skill Nation
- HR Analytics - Basic Course, HR Association India
- Creating Effective Dashboards, Skill Nation
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Sr. HR Specialist | HRBP - APAC & India
Toluna India Pvt. Ltd
05.2023 - 04.2026
Deputy Manager - Learning & Development | Sr. Event Manager
VATS Consulting | HR Association India
08.2021 - 05.2023
HR Consultant | Event Manager
VATS Consulting | HR Association India
08.2019 - 08.2021
Bachelor of Commerce (B.Com) -
University of Delhi
Diploma - Banking & Financial Management
YMCA
Senior Secondary (12) - Commerce
St. Martin's Diocesan School