Summary
Overview
Work History
Education
Skills
Websites
Projects
Languages
Banking Knowledge
Languages
Certification
Timeline
Generic
Soumadeep Chatterjee

Soumadeep Chatterjee

Khatra

Summary

Detail-oriented IT graduate and Technical Production Agent at Wipro Ltd. With a strong, process-driven mindset, operational discipline, and foundational banking awareness. Seeking an opportunity at Axis Bank to contribute to customer service excellence, banking operations, and digital process improvement.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Technical Production Agent

Wipro Limited
12.2025 - Current
  • Supporting production systems and digital operations with SLA adherence
  • Monitoring incidents, resolving issues, and maintaining operational documentation
  • Following SOPs, compliance standards, and risk-awareness practices
  • Collaborating with teams to ensure service continuity and quality delivery

Front End Developer Intern

Sharpener Tech
Remote
11.2022 - 12.2024
  • Implemented responsive web designs to enhance user experience in collaboration with designers.
  • Developed user-friendly interfaces with HTML, CSS, and JavaScript frameworks, improving accessibility and engagement.

Education

B.Tech - Information Technology

Calcutta Institute of Engineering & Management
Kolkata
07-2021

Class XII -

Khatra High School
Khatra
05-2014

Class X -

Kangsabati Sishu Vidyalaya
Khatra
05-2014

Skills

  • Banking operations
  • Web development
  • Problem solving
  • Effective communication
  • Computer skills
  • Multitasking
  • Adaptability and flexibility
  • Collaborative teamwork
  • Customer service
  • Process management
  • Compliance awareness
  • Analytical thinking
  • MS Excel
  • Documentation
  • Digital systems understanding

Projects

Web Development Portfolio, Demonstrates structured thinking, data handling, and UI clarity, https://soumadeepchatterjeeportfolio.netlify.app/

Languages

  • English
  • Hindi
  • Bengali

Banking Knowledge

  • Indian Banking System
  • RBI Basics
  • CASA
  • Loans
  • KYC & AML fundamentals
  • Customer Relationship Handling
  • Banking Awareness

Languages

English
Proficient (C2)
C2
Bengali
Native
Native
Hindi
Proficient (C2)
C2

Certification

Master JavaScript by GeeksforGeeks.

Timeline

Technical Production Agent

Wipro Limited
12.2025 - Current

Front End Developer Intern

Sharpener Tech
11.2022 - 12.2024

B.Tech - Information Technology

Calcutta Institute of Engineering & Management

Class XII -

Khatra High School

Class X -

Kangsabati Sishu Vidyalaya
Soumadeep Chatterjee