Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
SOUMEN SING

SOUMEN SING

MEDINIPUR
Opportunities Don't happen.You create them.
Chris Grosser

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Front Office Executive

GRACE SERVICES
CHENNAI
02.2023 - Current
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Welcomed large volume of guests and improved overall customer service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Drove customer feedback to deliver information to management for corrective action.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Performed basic bookkeeping duties such as issuing invoices, tracking payments received.

Steward

SERA TAPAS BAR
CHENNAI
02.2022 - 01.2023
  • Personally welcomed guests and helped find most suitable offerings through effective questioning.
  • Maintained a clean, safe, and organized work environment.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Monitored office inventory to maintain supply levels.
  • Ordered office supplies as needed to ensure adequate stock levels were maintained at all times.

Education

ITI - FITTER

GOVT. ITI HOWRAH HOMES, HOWRAH
01.2022

High School Diploma -

BASANTAPUR JHARESWAR BANI BHABAN, SABANG
06.2020

MADHYAMIK - Secondary Education

PAKURSENI GANA BHARATI SHIKSHA NIKETON(H.S.), MEDINIPUR

Skills

  • Relationship Building
  • CRM and Office Management Software
  • Invoice Processing
  • Sensitive Material Handling
  • Data Entry
  • Customer Service
  • Invoicing and Billing
  • Excel Spreadsheets
  • Website Updating
  • Advanced MS Office Suite Knowledge

Languages

Bengali
First Language
English
Advanced
C1
Hindi
Proficient
C2
Tamil
Upper Intermediate
B2
Punjabi
Intermediate
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Office Executive - GRACE SERVICES
02.2023 - Current
Steward - SERA TAPAS BAR
02.2022 - 01.2023
GOVT. ITI HOWRAH HOMES - ITI, FITTER
BASANTAPUR JHARESWAR BANI BHABAN - High School Diploma,
PAKURSENI GANA BHARATI SHIKSHA NIKETON(H.S.) - MADHYAMIK, Secondary Education

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