Soumya Suman
Product Specialist
Bengaluru
Summary
Product Specialist skilled in realizing maximum value through focused planning, delivery and development. Simplifies complex issues for clear, coherent communication with technical and non-technical stakeholders. Prioritizes and multitasks expertly to achieve project goals in pressured conditions.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Senior Product Specialist
Stripe
Bengaluru
09.2022 - Current
- Spearheaded the development of user-centric features, significantly enhancing Connect: a Stripe product integrating the payments into platforms and marketplaces
- Strategized and supervised the implementation of the Acceptance Rate Dash, a tool designed to provide increased clarity around frequent transaction declines
- Ideated and framed the product strategy and roadmap for OAuth
- Collaborated with engineering and design teams to ensure seamless execution of product features, ensuring
- Worked in hyper-growth startup environment, aggressively driving product development to market.
- Used company-established methodologies to create price lists for designated product groups: Ensuring larger focused market acquisition across EU and launch of Japan Premium Services-namely Premium, Growth and Enterprise
- Managed entire product lifecycle for Payment links, focusing on UI/UX design and agile methodologies
- Worked closely with Klarna to facilitate inception of unified payments integration for Pay in three and other Klarna features over wider geographical area.
- Translated business goals, feature concepts and customer needs into prioritised product requirements and use cases.
Payment Risk Operations Specialist
Amazon
Bengaluru
06.2020 - 09.2022
- Managed and improved risk investigation processes, focusing on tech-heavy product enhancement
- Devised and implemented processes and procedures to streamline operations.
- Led initiatives to integrate advanced fraud detection features in existing tooling-Nautilus
- Strategized with external partners on integration roadmaps
- Coordinated with cross functional teams for successful implementation of new product features for payment risk.
Operations Associate
Moneytap
06.2019 - 06.2020
- Associated closely with the integration of loan approval processes with NBFCs like DMI, RBL, developing both soft and hard approval mechanisms within our product.
- Ensuring the procedures were in strict compliance with KPIs and SOPs, I was also able to successfully enhance the product experience for our customers, while streamlining internal operations, ultimately driving bottom-line results.
- Evaluated current processes and implemented action to address areas for improvement.
- Managed database and spreadsheet updates, entering client and operational data to support traceability.
- Assisted management in making key decisions by collecting, organising and modelling data.
Education
BTech - Civil Engineering
College of Engineering And Technology
Bhubaneswar 04.2015 - 04.2019
Skills
Product Strategy & Roadmapping
Market Analysis and User research
Feature definition & execution Agile Methodologies
UI/UX design basics
Cross-functional Team Leadership
Risk Management and Compliance
Jira, Confluence, Kanban, Qlik
Product Evaluation
www.linkedin.com/in/soumya-suman-sahoo
Timeline
Senior Product Specialist
Stripe
09.2022 - Current
Payment Risk Operations Specialist
Amazon
06.2020 - 09.2022
Operations Associate
Moneytap
06.2019 - 06.2020
BTech - Civil Engineering
College of Engineering And Technology
04.2015 - 04.2019