Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic

Sourabh Singh

Hyderabad

Summary

A Fervent , Productive employee looking to develop professionally and also utilize my skill sets to promote your corporate mission and to always be a part of the growth and progress in the company. Extremely motivated and passionate towards anything I choose to do. Strong interpersonal and communication skills, can handle and deal with different kind of people and situations as per requirement. Seeking a challenging opportunity where I can utilize my skills and management abilities and the educational background to develop professionally and personally. Equally effective working independently or in cooperation with others without causing any issues.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skillful Product Management and Operations Analyst adeptly supporting system management and problem resolution to improve records management. Over 2.5 years of experience managing customer activity, addressing issues and maintaining system operations. Skillfully assessed operational procedures, providing hands-on experience analyzing problems and investigating complex troubleshooting issues. Accomplished expert navigating latest compliance regulations and service-level agreements, maintaining strict compliance with updated standards.

Overview

3
3
years of professional experience

Work History

Product Management and Operations Analyst

Deloitte
11.2022 - Current
  • Managed project timelines and budgets, ensuring successful completion of key milestones.
  • Prepared product statements and customization proposals for existing customers or new prospects.
  • Resolved license cost issue through implementing innovative solutions by extensively understanding of product capability
  • Ensured adherence to regulatory requirements for safe products by collaborating closely with legal and tax teams.
  • Managed pricing decisions to achieve competitive position.
  • Created customized marketing materials to increase product awareness.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Streamlined product development processes for increased efficiency and reduced timetomarket.
  • Delivered services to customer locations within specific timeframes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Consulted with stakeholders to develop operational strategies and processes.
  • Established strong relationships with key stakeholders, fostering a collaborative environment conducive to achieving shared goals.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.
  • Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Collaborated with cross-functional teams to develop comprehensive project plans, ensuring timely delivery of key milestones.
  • Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
  • Developed written documents and reports related to programs and operations.
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.

Senior Associate Product Compliance

Amazon
06.2021 - 10.2022
  • Collaborated with team members to achieve target results
  • Demonstrated outstanding product knowledge to achieve high customer & seller understanding
  • Helped Resolve product backlog to maintain an upper hand on demand and inflow
  • Built collaborative working relationships with project teams
  • Helped solve complexities among the fresher members of the team, there by ensuring Smooth team operations offering practical and smart solutions
  • Developed high analytical and research skills to keep a higher step with the current process.

Education

Bachelor of Technology - Mechanical Engineering

Christ School of Engineering And Technology
Bangalore, India
04.2021

Intermediate Education Maths, Phycis & Chemistry -

Narayana Junior College
Hyderabad, India

Certificate of Higher Education -

Bhavan's Sri Ramakrishna Vidyalaya
Hyderabad, India

Skills

  • Product specification compliance
  • Product defect detecting
  • Product placement knowledge
  • Business process improvement
  • Generative AI Fundamentals
  • Microsoft Azure AI/ML Fundamentals
  • Re-seller relationship optimization
  • Time Management
  • Excellent Communication
  • Congeniality
  • Attention to Detail
  • Workflow Optimization
  • Teamwork and Collaboration
  • Task Prioritization
  • Goal Setting
  • Continuous Improvement
  • Self Motivation
  • Decision-Making
  • Problem-solving abilities
  • Analytical Skills
  • Operational Efficiency
  • Business Intelligence
  • Organizational Skills
  • Multitasking Abilities
  • Problem-solving aptitude
  • Analytical Thinking
  • Adaptability and Flexibility
  • Active Listening
  • Interpersonal Communication
  • Problem-Solving
  • SharePoint Administration
  • Content Management
  • Project Management
  • Contract Express
  • SharePoint maintenance

Accomplishments

  • Generative AI Fundamental , Microsoft Azure AI/ML Fundamentals certification
  • Collaborated with multiple Member firms in the development of Personalized Projects
  • Part of Centre of Excellence for the product team
  • Active participation in Corporate Social Responsibility (CSR) Activities
  • Certified Peer Educator
  • Participated in the National Conference on "Counseling Practices in Christian Higher Education , Theme- Transforming Young Adults"
  • Part of Center of Social Action in College, contributing towards society through campaigns and social programs like Street plays etc.,
  • Successfully Lead Bi-Annual Social Event, providing under privileged kids to be able to understand rights, values and have a fun day with activities including learning camps, sporting events and food
  • Important Discussion maker for Centre for Social Action (CSA)
  • Recognized contributer over all campuses
  • Certified Business Writing skills, Assertive Communication and Effective Email Writing
  • Participated in Blood Donation Camps
  • Completed training on "5 Choices to Extraordinary Productivity"
  • Attended "Emotional Intelligence" Sessions conduct by Deloitte University India

Hobbies and Interests

  • VOLUNTEER WORK/COMMUNITY INVOLVEMENT
  • SPORTS
  • THEATER / STREET PLAY
  • TRAVEL
  • COOKING

Timeline

Product Management and Operations Analyst

Deloitte
11.2022 - Current

Senior Associate Product Compliance

Amazon
06.2021 - 10.2022

Bachelor of Technology - Mechanical Engineering

Christ School of Engineering And Technology

Intermediate Education Maths, Phycis & Chemistry -

Narayana Junior College

Certificate of Higher Education -

Bhavan's Sri Ramakrishna Vidyalaya
Sourabh Singh