Sourav Chowdhury

1. Making an effective strategy for Refurbishment Operations and reducing the total offline tat over 270 - 300 carsper month.

2. Setting Up Monthly Output Targets as Per the Sales Team Requirement.

3. Monitoring Refurbishment Work and the Working Budget for Every Single Car.

4. Reducing The Spare Pending and Closing the Target given Before Breaching the Target.

5. Establishing Rapport with OEMs and Local Oes & Oem suppliers, To Get Extreme Support During Though Situations of car parts availability.

6. Providing quality body panels to target the reduction of minimal issues for after-sales.

7. Making the plan of refurb, which will allow us to be less on thequarter P&L.

8. Coordinate with the Sales Team to solve the on-call customer demands before breaching the tat.

1. Vendor Management.

2. Logistic Operation (Hub)

3. Maintaining inventory.

4. Analyzing supply chain data and performance.

5. Find cost-effective solutions for supply chain processes.

6. Resolve issues that come up (e.g., delays in delivery, accidents)

7. Communicate and negotiate with suppliers and vendors to land more profitable deals.

Responsibilities: -

In Zoom Car Operation (Head Coordinator & for Customer by regional end) Across 7 Cities like: - Kolkata, Siliguri, Guwahati, Bhubaneswar, Patna, Ranchi, Raipur.

1. Planning for Service & Maintenance.

2. Servicing Vendor Management across cities.

3. Daily Vehicle checkup at hub. Before Handover the Customer.

4. Customer car condition compliance.

5. Insurance process for accidental & Mechanical issued Cars.

6. Odo Tampering cases.

7. Fuel process adherence.

8. Driving Recruiting Strategies.

9. Area Exec process-Area Exec tickets.

10. Employee Engagement Activities and Customer Grievance Handling.

11. Organization Development, Team Building.

12. Worked in Performance Management.

13. Conflict Management, Industrial Relations, and Downsizing.

1. Daily Vehicle Checkup.

2. Maintain the vehicle records and documents.

3. Vehicle Maintenance, fuel average, Tire and Battery Maintenance.

4. Periodical Maintenance and Break down maintenance, Cost Control.

5. Accidental Works

6. Insurance Claims.

7. Maintenance of the GPS (KM) tracking system.

8. Vehicle running target km.

9. Motivate the driver.

10. Accidental Vehicle recovers.