Sourav Ghosh
Bangalore
Summary
Accomplished sales professional recognized for driving revenue growth and enhancing customer satisfaction. Expertise in team management and formulating business strategies to identify new opportunities across diverse markets. Overall 20 years experience in freight forwarding sales.
Overview
21
21
years of professional experience
Work History
Manager Corporate Sales – South 1
DSV Air & Sea Private Limited
Bangalore
07.2023 - Current
- Spearhead identification and development of corporate client business opportunities
- Manage key accounts to enhance client satisfaction and retention
- Participate in strategic global and local RFQs to secure new contracts.
- Engage with global key account management teams to align strategies
- Oversee business opportunities across multiple geographies to drive growth.
Manager Local Key Accounts, Corporate
Schenker India Private Limited
Kolkata, West Bengal
01.2023 - 06.2023
- Supported key account management initiatives to enhance customer satisfaction.
- Assisted in business retention strategies to maintain client relationships.
- Contributed to business generation efforts for assigned customers across East, North, and West regions.
Regional Sales Manager - East
Schenker India Private Limited
Kolkata, West Bengal
06.2016 - 12.2022
- Led regional sales team in reaching yearly margin and volume objectives.
- Support development and execution of business strategies in response to changing market conditions.
- Contribute to market growth across East India and enhance regional presence.
- Aid in building a strong team by recognising and nurturing local talent.
- Participate in the formulation of the regional budget with the management team.
- Analyse regional market trends to identify new opportunities for growth.
- Monitor sales team performance and provided training to help reach targets.
- Collaborate with product development team to align offerings with customer demands and market opportunities.
- Deliver presentations to senior management, reporting on sales results and strategic plans.
Deputy Manager – Field Sales
DHL Logistics Private Limited
Kolkata, West Bengal
06.2012 - 05.2016
- Work towards achievement of assigned targets for volume.
- Handle customer complaints, resolving issues with professionalism to maintain high satisfaction levels.
- Use problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Supported regional efforts in driving air freight product.
- Contributed to the development of hinterland markets.
Business Development Manager
Schenker India Private Limited
Kolkata, West Bengal
07.2005 - 05.2012
- Responsible for new business generation, development of Europe Trade Lane for Eastern Region.
- Cross selling, customer retention and team handling.
- Meet assigned volume targets for Europe trade lane
- Identification and onboarding of new business customers
- Deep selling and cross selling for exsiting customers
Education
Bachelor of Commerce - Accountancy
University of Calcutta
Kolkata, West Bengal, India05.2005
Post Graduate Diploma in Business Administration - Marketing
Symbiosis Centre of Distance Learning
Pune, Maharashtra, India01.2010
Skills
- Team management
- Key account management
- RFQ handling
- Business strategy implementation
- Revenue growth
- Data quality control
- Trade lane sales
- Project and cargo handling
- Customer relationship management
- Stakeholder management
- MS Office proficiency
- CRM utilization
- Strategic planning
- Market analysis
- Contract negotiation
Accomplishments
- Visited Singapore in 2008 for business development, 2008-01-01
- Invited for Ocean Workshop at Hamburg in 2010, 2010-01-01
- Earned highest incentive at regional level 2009, 2010, 2011, 2009-01-01
- Won best Sales Team award in 2011 as Team leader, 2011-01-01
Languages
English
Hindi
Bengali
Custom Section
- Bangalore 560035, Bangalore, Karnataka, India
- Kolkata, Kolkata, West Bengal, India
- Pune, Pune, Maharashtra, India
Personal Information
Passport Number: S5331372
Websites, Portfolios and Profiles
linkedin.com/in/sourav-ghosh-6a26b1b0
Timeline
Manager Corporate Sales – South 1
DSV Air & Sea Private Limited
07.2023 - Current
Manager Local Key Accounts, Corporate
Schenker India Private Limited
01.2023 - 06.2023
Regional Sales Manager - East
Schenker India Private Limited
06.2016 - 12.2022
Deputy Manager – Field Sales
DHL Logistics Private Limited
06.2012 - 05.2016
Business Development Manager
Schenker India Private Limited
07.2005 - 05.2012
Bachelor of Commerce - Accountancy
University of Calcutta
Post Graduate Diploma in Business Administration - Marketing
Symbiosis Centre of Distance Learning