Summary
Overview
Work History
Education
Skills
Certification
Occupational Experience
Domain Served
Interests
Timeline
Generic
Sourav Modak

Sourav Modak

Bengaluru,KA

Summary

A versatile professional with 16+ years of expertise in technical operation and application enhancement, a dynamic and self-driven professional with an outstanding ability to manage multiple assignments including software engineering, team management, coordination, innovation, and working with cross-functional departments. Seasoned people skills with a transformational leadership style, big-picture vision, and the ability to execute with discipline and effectiveness.


Highly efficient SRE well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.


Looking for new challenges in Site Reliability, Resiliency and Data Science.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Associate

JP Morgan
10.2017 - Current
  • Working with JP Morgan as an Associate.
  • Functioning as a Site Reliability Engineer focusing Toil Reduction and Error budgeting.
  • Contributing in high availability of application
  • Identified several SLOs and finalized SLAs based on them
  • Also implemented SLIs using Dynatrace to measure the performance beside app monitoring
  • Used Geneos and Grafana as monitoring tool
  • Successfully delivered multiple automation using Unix Shell Script and Python scripting
  • Also conducted multiple resiliency and sustainability tests for our applications both for traditional and cloud applications
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Technical Lead

Fujitsu
02.2017 - 08.2017
  • Provided seamless support to the organization while being a technical lead and managed quality work to ensure comprehensive success in setting up the performance benchmark
  • Ensured subject matter expertise on strategy implementation, testing, and initiatives related to the improvement of risk mitigation, processes, and infrastructure
  • Managed code movement and version control and offshore deliverables for MFG clients utilizing technologies like Unix Shell, SCL, S3, C/C++ and Python
  • Worked with the team closely to ensure compliance to project delivery schedules and other SLA parameters
  • Optimized resource utilization through task allocation amongst team members aimed at seamless implementation of projects
  • Organized multiple training sessions for team members based on application and technology requirements
  • Managed the entire software development cycle for a product focusing requirement analysis
  • Business requirement document creation, technical specification creation, development plan sharing, dividing the entire task among the team.
  • Enhanced system performance with thorough code reviews, defect logging, Unit test results, review and optimization.
  • Provided educational expertise and mentoring to junior team members.

Technical Lead

Interra IT
08.2016 - 01.2017
  • Managed NOX Job project as a technical lead using Cobol, JCL, IMS DB, VSAM, CICS technologies with Panvalet and File-aid tools
  • Provided educational expertise and mentoring to junior team members.
  • Improved systems with addition of new features and processes.
  • Managed code movement and version control, offshore deliverables for automobile client
  • Follow up with onsite project teams in ensuring compliance to project delivery schedules and other SLA parameters
  • Managed regression testing, defect tracking as well as major & minor enhancement/development as per business demands
  • Handled technical delivery from off-shore as Lead

Senior Associate- Projects

Cognizant
09.2014 - 08.2016
  • Delivered multiple projects including Tech-ops and JH illustration
  • Worked as a Tech Lead and Senior Developer in the domain of Insurance involved in conducting Prod ABEND analysis and solution providing
  • Prepared & managed monthly MIS
  • Managed Ad-hoc requests of reports and extracts
  • Managed regression testing, test extract & DB creation & loading as well as defect tracking & break-fixing
  • Functioned as senior developer for projects in insurance and travel & hospitality domain utilizing technologies like COBOL, Unix, Perl, DB2, IMS DB/DC, VSAM, CICS and JCL
  • Managed code movement and version control as a senior associate and worked to illustration part of policy lifecycle as well as an end-to-end view of insurance & claim lifecycle
  • Managed regression testing, defect tracking as well as major & minor enhancement/development as per business demands

Senior Software Engineer

L&T Infotech Ltd.
11.2010 - 09.2014
  • Joined L & T as Software Engineer and promoted to Senior Software Engineer within 3 years.
  • Worked with L&T as a senior software engineer for PI PASD production support project, prepaid airtime recharge, and Absa insurance projects.
  • Successfully acquired expertise in mainframe technologies and functioned as onsite coordinator in an onshore-offshore delivery model
  • Functioned as an application developer in the domain of Insurance using COBOL, Natural, CICS, VSAM, Unix Shell Script, DB2, JCL and Python script
  • Mentored junior developers, fostering professional growth and enhancing team productivity.
  • Coordinated activities related to design, coding & unit testing of new development/enhancement
  • Provided a rendered technical solution for both Life & Non-life insurances (during Policy Life cycle & Claim life cycle)
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
  • Worked on code movement and version control, end-to-end view about Insurance and Claim Life Cycle

Assistant System Engineer

TCS
06.2008 - 11.2010
  • Joined TCS as Assistant Systems Engineer (Trainee) and promoted as Assistant Systems Engineer within a year.
  • Worked with TCS on a retail banking project as an application developer and acquired significant exposure in working on NRD, ATM, CISLA, BASEL, ALM & INB
  • Worked as an application developer in the field of Banking using Microfocus COBOL, Unix shell script, and Oracle PL/SQL
  • Maintained updated knowledge of Core Banking process and applications, banking through alternate channels like ATM, INB, etc
  • Conducted peer reviews for enhancing project quality and client satisfaction
  • Established backup protocols for critical data, minimizing potential losses due to unforeseen events or failures.

Education

B Tech - Computer Science and Engineering

West Bengal University of Technology
01.2007

Polytechnic Diploma - Computer Science & Technology

WBSCTE
01.2004

Skills

  • Toil Reduction
  • Monitoring
  • L3 Technical Support
  • Error Budgeting
  • Unix Shell Script
  • Python
  • Natural
  • Mainframe
  • PL/SQL
  • JIRA
  • Jules
  • Confluence
  • Bit-bucket
  • Geneos
  • Terraform
  • AWS
  • GIT Hub
  • Process Management
  • Service Now
  • Incident Management
  • Change Mangement

Certification

  • Mainframe Certification (IKM)
  • Certification in Perl Scripting (L & T Internal)
  • Certified Data Scientist

Occupational Experience

  • JP Morgan, Associate, 10/01/17, Present, Contributing services in various functional roles including SRE, Stakeholder Management, and Engineering., Currently Functioning as a Site Reliability Engineer., Identified several SLOs and finalized SLAs based on them., Implemented SLIs using Dynatrace to measure the performance beside app monitoring., Used Genos and Grafana as monitoring tool., Worked as an individual contributor for projects in the investment bank domain utilizing technologies like SmallTalk, Mainframe, Confluence, JIRA, Unix, Geneos, Bit-bucket, GIT Hub & Python., Actively worked on toil reduction part., Automated multiple repetitive manual tasks using unix shell script and python scripting., Automated the process of switching between Private cloud pools using Wolverine., Successfully delivered multiple automation using Unix Shell Script and Python scripting., Ensured on-time daily quality deliveries to ensure Business As Usual., Exposed to AWS environment., Handled multiple cloud releases using Terraform., Providing L2/L3 support to ensure daily BAU., Conducted multiple resiliency and sustainability tests for applications.
  • Fujitsu, Technical Lead, 02/01/17, 08/31/17, Provided seamless support to the organization while being a technical lead., Ensured subject matter expertise on strategy implementation, testing, and initiatives related to the improvement of risk mitigation, processes, and infrastructure., Managed code movement and version control and offshore deliverables for MFG clients., Optimized resource utilization through task allocation amongst team members., Organized multiple training sessions for team members based on application and technology requirements., Managed the entire software development cycle for a product.
  • Interra IT, Technical Lead, 08/01/16, 01/31/17, Managed NOX Job project using Cobol, JCL, IMS DB, VSAM, CICS technologies., Managed code movement and version control, offshore deliverables for automobile client., Followed up with onsite project teams in ensuring compliance to project delivery schedules., Managed regression testing, defect tracking as well as major & minor enhancement/development.
  • Cognizant, Senior Associate- Projects, 09/01/14, 08/31/16, Delivered multiple projects including Tech-ops and JH illustration., Worked as a Tech Lead and Senior Developer in the domain of Insurance., Prepared & managed monthly MIS., Managed regression testing, test extract & DB creation & loading as well as defect tracking & break-fixing.
  • L&T Infotech Ltd., Senior Software Engineer, 11/01/10, 09/30/14, Worked with L&T as a senior software engineer for PI PASD production support project., Successfully acquired expertise in mainframe technologies., Functioned as an application developer in the domain of Insurance., Coordinated activities related to design, coding & unit testing of new development/enhancement.
  • TCS, Assistant System Engineer, 06/01/08, 11/30/10, Worked with TCS on a core banking project as an application developer., Maintained updated knowledge of Core Banking process and applications., Conducted peer reviews for enhancing project quality and client satisfaction.

Domain Served

  • Retail Banking
  • Insurance
  • Investment Banking
  • Automobile

Interests

Generative AI

Mainframe modernization

Timeline

Associate

JP Morgan
10.2017 - Current

Technical Lead

Fujitsu
02.2017 - 08.2017

Technical Lead

Interra IT
08.2016 - 01.2017

Senior Associate- Projects

Cognizant
09.2014 - 08.2016

Senior Software Engineer

L&T Infotech Ltd.
11.2010 - 09.2014

Assistant System Engineer

TCS
06.2008 - 11.2010

Polytechnic Diploma - Computer Science & Technology

WBSCTE

B Tech - Computer Science and Engineering

West Bengal University of Technology
Sourav Modak