SOURAV MUKHERJEE

• Overall charge of business & operations of the branch
• Presently handling a team of 20 resources .

• Overall charge of business ,Operations and Compliance of the branch.

• Overall charge of business ,Operations and Compliance of the branch.

• Primary responsibility is of handling a team of 7 people in the branch for generation of CASA & other businesses
• In charge of day to day operation of the branch
• Handling of KYC and other compliance procedures to ensure higher audit ratings of the branch
• Responsible for all internal, external & statutory reporting of the branch.

· Primary responsibility is of a Front Desk Officer who interacts with all the customers visiting the branch for all their banking related needs.

· Ensuring service excellence to the customers and strict adherence to all TAT given to them for any service requests.

· Cross-sell of Banking & other TPP to the existing customer base including Demat & Online Trading Accounts, Life Insurance, General Insurance, Mutual Funds, Gold & Silver coins and various Retail Asset Products along with NTB CASA acquisition.

· Handling KYC and other compliance procedures to ensure higher audit ratings of the branch.

· Acting as a Back-up Cashier and assisting all day to day cash operations.

· Handling demat desk including opening of demat accounts, DIS execution & all other jobs pertaining to demat operations.

· Handling high value relationships of the branch like Life Insurance Corporation of India, National Insurance Company Limited, RPG Group, Government clients, Micro Finance Institutions, Co-operative banks, Schools & Colleges and other Trust relationships.

Primary responsibility is of a Front Desk Officer who interacts with all the customers visiting the branch for all their banking related needs.

· Ensuring service excellence to the customers and strict adherence to all TAT given to them for any service requests.

· Cross-sell of Banking & other TPP to the existing customer base including Demat & Online Trading Accounts, Life Insurance, General Insurance, Mutual Funds, Gold & Silver coins and various Retail Asset Products along with NTB CASA acquisition.

· Handling KYC and other compliance procedures to ensure higher audit ratings of the branch.

· Acting as a Back-up Cashier and assisting all day to day cash operations.

· Handling demat desk including opening of demat accounts, DIS execution & all other jobs pertaining to demat operations.

· Handling high value relationships of the branch like Life Insurance Corporation of India, National Insurance Company Limited, RPG Group, Government clients, Micro Finance Institutions, Co-operative banks, Schools & Colleges and other Trust relationships.

• Handling of different queries of consumers and responsible for allotting new connections to the consumers.

• Generation of new business in the way of Demat & Trading account of the branch
• Educate customers about the use of online trading platform.