Dynamic leader with a proven track record at Busybees Logistics, driving 300% revenue growth through data analytics and strategic vendor management. Expert in supply chain strategy and operations excellence, I excel in building high-performing teams and implementing technology solutions that enhance productivity and profitability.
Overview
12
12
years of professional experience
Work History
Business Head - Channel Sales
MOVIN Express Pvt. Ltd.
10.2024 - Current
Launched and scaled a greenfield Channel Sales vertical, designing the end-to-end commercial and operating model to drive rapid market entry and sustainable revenue growth.
Integrated Franchisee Sales + Operations model, aligning partner onboarding with service quality and commercial performance to enhance partner effectiveness.
Expanded the national network by launching new territories (IXC, LUH), scaling air cargo operations from 0 to 1 tonne per day within months.
Analyzed historical business data to identify insights that informed actionable growth and productivity initiatives, driving performance improvements.
Led redevelopment of the Master Service Partner (MSP) framework, improving partner engagement, compliance, and operational efficiency.
Successfully executed the Annual GRI project, delivering an additional 10-12% incremental revenue from the existing customer base.
Developed standardized frameworks for franchisee selection, onboarding, performance reviews, and governance to ensure consistent customer experience and profitability.
Head - FTL Business (Pan India)
Busybees Logistics Pvt. Ltd. (Expressbees)
04.2022 - 09.2024
Headed the pan-India Full Truck Load (FTL) business, owning strategy, execution, and financial performance.
Delivered 300% revenue growth through data-driven customer targeting, capacity optimization, and pricing discipline.
Enhanced business margins by 20% and increased wallet share from existing customers by 20-25% through targeted relationship management.
Applied Lean methodologies and standardized SOPs across Sales, Supply, and Operations to boost productivity and ensure service consistency.
Conceptualized and launched a digital FTL bidding and lifecycle management platform, covering customer acquisition, vendor allocation, utilization tracking, and performance dashboards.
Designed forecasting, review cadences, and input/output metrics to improve demand predictability and execution accuracy.
Facilitated ~20% reduction in transportation costs and 15% improvement in service levels for customers via route optimization and vendor rationalization.
Improved operational efficiency, reducing lead times by 20% and increasing order fulfillment rates by 30%.
Senior Manager - Supply (FTL, Pan India)
Delhivery Pvt. Ltd.
12.2020 - 04.2022
Led the pan-India transporter-led FTL supply network, managing large vendor ecosystems and capacity planning.
Turned the business from loss-making to +2% net margin within 3 months through pricing discipline, cost controls, and operational improvements.
Scaled month-on-month business volumes by 3x through vendor enablement and improved utilization.
Championed adoption of Orion FTL product, driving vendor utilization growth from 10% to 60% nationwide.
Owned self-fleet P&L, including cost management, utilization, and service KPIs.
Established structured business reviews and KPI frameworks, creating performance dashboards for teams and partners to enhance operational visibility.
Conceptualized and executed the company's first national partner meet (physical and virtual), strengthening long-term vendor relationships.
Authored and implemented vendor policy documents and supply SOPs while designing training programs and R&R frameworks for supply teams to streamline operations.
Hub Productivity Manager / Business Development Manager
OYO Hotels & Homes Pvt. Ltd.
01.2019 - 09.2020
Managed key accounts for a newly launched financial product, resulting in increased partner adoption and streamlined operations.
Launched operations in new cities, onboarding over 250 sellable room nights within three months.
Negotiated commercial agreements and coordinated cross-functional teams to ensure rapid onboarding and service stabilization.
Led network health and productivity initiatives, decreasing partner attrition by ~30% across assigned territories.
Founder & CEO
Utopia Restaurants LLP
11.2013 - 05.2019
Founded and scaled multi-brand restaurant and franchise business, expanding from 1 to 17 outlets in two years, significantly increasing market presence.
Built and scaled six distinct cuisine brands; recognized as Most Successful Franchise Brand (2018-19) by Franchisee India.
Designed the end-to-end franchise business model, including partner acquisition, commercial structures, and operating playbooks.
Launched Bangalore's first midnight food delivery restaurant, overseeing in-house fleet of 16 riders to enhance service availability.
Managed annual budgets, profitability, vendor negotiations, and strategic expansion decisions to drive sustainable growth.
Education
Executive Program in Operations & Supply Chain Management - Operations Management
IIM Indore
Indore
07-2024
B.Tech - Electrical Engineering
KIIT University
Odisha
04-2010
Skills
Business development
Supply Chain Strategy
Transportation operations
P&L management
Channel sales models
Market entry strategies
Vendor negotiation and management
Team leadership
Operations excellence
Data analytics and KPI design
Technology enablement
Stakeholder management
Agile methodologist
Risk management
Negotiation and conflict resolution
Employee coaching and mentoring
Additional Information
Open to relocation and international assignments, Experience working with large, multi-location teams and vendor ecosystems, Strong exposure to technology-enabled logistics platforms and data analytics
Achievements Recognition
Awarded 2nd Prize at TRANSIENT'09 (East Zone) for research paper presentation on Nano Robotics in Bio-Medical Engineering (Cognizant Technology Solutions).
Personal Information
Title: Director / Head - Supply Chain, Logistics & Transportation
Open for International Positions
Timeline
Business Head - Channel Sales
MOVIN Express Pvt. Ltd.
10.2024 - Current
Head - FTL Business (Pan India)
Busybees Logistics Pvt. Ltd. (Expressbees)
04.2022 - 09.2024
Senior Manager - Supply (FTL, Pan India)
Delhivery Pvt. Ltd.
12.2020 - 04.2022
Hub Productivity Manager / Business Development Manager
OYO Hotels & Homes Pvt. Ltd.
01.2019 - 09.2020
Founder & CEO
Utopia Restaurants LLP
11.2013 - 05.2019
Executive Program in Operations & Supply Chain Management - Operations Management