Very sharp knowledge
SOUVIK DUTTA
NETWORK SUPPORT ENGINEER
HABRA
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
Certifications
1
1
Language
Work History
Network Support Engineer
SYSNET GLOBAL SOLUTIONS
04.2020 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Managed full network stacks and maintained uptimes of [100]%.
- Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Supported users in setup and configuration of wireless bridge networks.
Education
High School Diploma -
JETKING INFOTRAIN LIMITED
BHOWANIPORE 04.2001 -
Skills
Network Troubleshooting
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- International Association of Administrative Professionals
- Project Management Institute
- Rotary International
- Toastmasters
- Freemason
- American Marketing Association
Additional Information
Adept at installing network components
Software
Certification
MCSE - Microsoft Certified Systems Engineer
Interests
USE CODING TO BUILD A WEBSITE
cricket
IAM A VERY GOOD MIDDLE ORDER BATSMAN & FAST BOWLER
Timeline
NCLP10 - Novell Certified Linux Professional 10
11-2023
CCNA - Cisco Certified Network Associate
08-2022
MCSE - Microsoft Certified Systems Engineer
06-2021
Network Support Engineer
SYSNET GLOBAL SOLUTIONS
04.2020 - Current
CompTIA Security+
01-2020
High School Diploma -
JETKING INFOTRAIN LIMITED
04.2001 -
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