Sowmya Thikka
Hyderabad
Summary
Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Process Associate
Genpact
12.2023 - 02.2025
- Conducted thorough content reviews to ensure compliance with community
guidelines and policies - Collaborated closely with cross-functional teams to enhance content filtering strategies, and improve moderation efficiency.
- Analyzed content data to identify trends in user behavior, thereby enhancing moderation strategies.
- Utilized moderation tools to ensure content quality and safety.
- Utilized Excel to generate detailed reports, providing insights to higher management for continuous improvement.
Project Engineer
Wipro Limited
04.2022 - 11.2023
- Understanding client policies and guidelines, and making decisions on them, reviewing user reports regarding website content.
- Identifying improvements opportunities in work flow and suggesting solutions.
Education
B.Tech - Computer Science and Engineering
SR University
Warangal01.2020
Skills
- Python
- Sql
- JavaScript
- C
Languages
- English
- Telugu
Timeline
Process Associate
Genpact
12.2023 - 02.2025
Project Engineer
Wipro Limited
04.2022 - 11.2023
B.Tech - Computer Science and Engineering
SR University