Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Projects
Contact no:-
Certification
Timeline
Generic

SPOORTHY K.V

Yelahanka

Summary

Experienced Senior Transaction Processing Officer with a deep understanding of banking operations and a talent for problem-solving. Skilled in e-commerce, I have successfully streamlined operations by implementing efficient workflows, resulting in enhanced customer satisfaction. Throughout my tenure at Mphasis, I thrived in high-stress situations, showcasing a strong work ethic and excellent communication skills. By leveraging these qualities, I significantly improved transaction processing efficiency and ensured compliance. As an organized and dependable candidate, I excel at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Transaction Processing Officer

Mphasis
08.2019 - Current

•Facilitated seamless. communication between various departments Involved in transaction processing operations, acting as allaison when necessary to resolve issues quickly
* Maintained compliance with industry regulations, staying up-to date on policy changes and adjusting procedures according y
* Streamlined transaction processing by implementing efficient workflow strategies and utilizing advanced software toots
• Provided exceptional customer support by addressing inquiries or concerns in a timely manner maintaining professionalism and empathy throughout interactions.
• Managed large volumes of financial transactions dally, maintaining
accuracy while meeting strict deadlines

Intern - Optical fibre communication and DSS

BSNL
01.2018 - 01.2018
  • Learnt how to splice an optical fibre cable, Learnt how to operate and install optical fibres, Learnt how to create a directory number and make a call, Learnt the digital switching systems-automatic and manual
  • Analyzed problems and worked with teams to develop solutions.

Education

2nd Pre University College - undefined

Expert Pre-University College

Electronics and Communications - undefined

Sai Vidya Institute of Technology
Bangalore, India

Secondary School Certificate -

Nagarjuna Vidyaniketan

Skills

  • Banking Knowledge
  • Transaction monitoring
  • Deadline Management
  • Charge back Processing
  • Strong work Ethic
  • Team work and Collaboration
  • Problem-solving
  • Time management
  • Attention to details
  • Multitasking
  • excellent communication
  • Adaptability and Flexibility

Accomplishments

  • Certificate of excellence, 03/2016
  • Certificate of participation, 04/2018

Languages

English
Kannada
Hindi

Hobbies and Interests

  • Fashion
  • Dance
  • Sketching
  • Travel
  • Music
  • Robotics

Projects

Hand gesture and Voice controlling
• Designed an electro mechanical system operted by computer program
• The designed robot was controlled by tilt of the hand and voice
• The making of the rever was achieved by wireless communication
• The final eutput was a sequentially implemented motion and voice controlled robot

Contact no:-

8050603026

Certification

SVIT State Level Tech Fest (09/2015)
Technical quizzes conducted in the state level technical fest of SVIT
Recent Advances in Microwave Photonics (IEEE) (02/2016)
Participated in a two day workshop conducted in recent odon ces in microwave photonics.
SVIT State Level Tech Fest - Robotics (09/2016)
Technical event in the domain of robotics conducted in the irate level technical fest SVIT

Timeline

Senior Transaction Processing Officer

Mphasis
08.2019 - Current

Intern - Optical fibre communication and DSS

BSNL
01.2018 - 01.2018

2nd Pre University College - undefined

Expert Pre-University College

Electronics and Communications - undefined

Sai Vidya Institute of Technology

Secondary School Certificate -

Nagarjuna Vidyaniketan

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