Spruha Vinayak
Hyderabad
Summary
Passionate, high-energy, and self-motivated individual with 6+ years of experience. Adept at working independently and collaboratively on both small and large projects within close-knit teams. Proven track record of delivering high-quality results through strong analytical skills, exceptional communication, and a positive attitude.
Overview
6
6
years of professional experience
Work History
Subject Matter Expert
Cognizant Technology Solutions
Hyderabad
09.2022 - 12.2024
- Data-Driven : Experience in consulting, analytics, reporting, or similar fields, working with data to drive decisions.
- Consulting Skills: Proficient in analysis, presentation, logical structuring, storytelling, and knowledge of Excel and PowerPoint.
- Advanced Excel: Expertise in formulas, large datasets, and creating clear, insightful reports.
- Communication: Exceptional ability to explain complex data clearly in both written and verbal forms, tailored for senior stakeholders.
- Analytical and Problem-Solving: Ability to analyze information, draw insights, and develop innovative solutions to enhance platform performance.
- Collaboration: Highly collaborative, with strong teamwork, communication, and a positive attitude.
Senior Process Executive- Data
Cognizant Technology Solutions
Hyderabad
09.2020 - 08.2022
- Create business reports on a daily, weekly, or monthly basis that provide insights into key data points.
- Coordinates with stakeholders and leaders across business functions to apply the established data governance framework (training and education).
- Analyze and understand data across data domains, on both source and target levels.
- Develops rapport and communication skills with business cross-functional leaders.
Process Executive - Voice
Cognizant Technology Solutions
Hyderabad
09.2018 - 08.2020
- Provide comprehensive customer and technical support services to support center customers.
- Work within Service Level Agreements.
- Take all steps to troubleshoot issues reported to them, and resolve or escalate to the appropriate contact.
- Use all available Knowledge Management Tools during processing.
Education
Bachelor of Technology - Computer Science
Bharat Institute of Engineering And Technology
Hyderabad06-2018
Skills
- Data Analysis
- Microsoft Excel
- Power BI
- Effective communication
- Customer experience
- Stakeholder Engagement
Accomplishments
- Spotlight Award - Outperformed the goals (Customer Focus).
- Best Performer Award - Seeking data, building knowledge
- Sapphire Recognition - For Managing ASCEND MIS and end to end program management.
- Ruby Recognition- For supporting Ascend Ruby sessions
Timeline
Subject Matter Expert
Cognizant Technology Solutions
09.2022 - 12.2024
Senior Process Executive- Data
Cognizant Technology Solutions
09.2020 - 08.2022
Process Executive - Voice
Cognizant Technology Solutions
09.2018 - 08.2020
Bachelor of Technology - Computer Science
Bharat Institute of Engineering And Technology
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