Open To Work
K. Bhanu Prakash Narayana
Hyderabad,TG
Summary
Lead in project management role and workforce management professional with over 13 years of experience in operations resource planning and financial governance. Demonstrated expertise in forecasting, billing operations, KPI/SLA management, and stakeholder coordination. Recognized for enhancing efficiency, reducing costs, and achieving data-driven business outcomes. Dynamic Project Manager with a strong background in financial forecasting, reporting, and analytics. Successfully streamlined billing processes, resulting in reduced manual intervention and enhanced financial tracking, directly contributing to project profitability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Manager
Cognizant Technology Solutions
Hyderabad
06.2024 - Current
- Managed and validated $1M + in monthly billing across multiple accounts, improving financial tracking, reconciliation accuracy,and reporting efficiency
- Design and implement a tool to streamline billing calculations, driving process automation and significantly reducing manual intervention
- Drove forecasting, budgeting, and financial planning to align financial goals with project objectives
- Managed resource utilization and billability tracking to optimize costs and enhance project profitability
- Engaged with stakeholders to assess and determine workforce allocation needs
- Led billing and invoicing operations to ensure accuracy and compliance with financial regulations
- Administer SAP Fieldglass and vendor coordination
Team Lead – Workforce Management
Cognizant Technology Solutions
Hyderabad
02.2021 - 05.2024
- Developed forecasting models to enhance workforce planning accuracy
- Led workforce planning, scheduling, and capacity management
- Managed KPIs/SLAs while overseeing team development initiatives
- Implemented process automation and improvements
- Delivered MIS dashboards and performance insights to inform strategic decision-making
TAS Analyst
Novartis
Hyderabad
07.2019 - 01.2021
- Analyzed hiring metrics to identify trends and streamline recruitment processes
- Managed workforce planning and recruitment lifecycle to align talent acquisition with organizational needs
- Partnered with HR and vendors to achieve hiring goals and enhance recruitment strategies
- Ensured compliance and audit readiness
Project Analyst
Z-Axis Tech Solutions
Hyderabad
04.2016 - 12.2016
- Coordinated communication between departments to enhance project alignment and collaboration.
- Organized quality assurance and client documentation to support project standards.
- Ensured accuracy of billing, purchase orders, and invoices for timely processing.
Process Developer / Reports Analyst
Genpact
Hyderabad
03.2013 - 03.2016
- Conducted data analysis and forecasting to inform strategic decision-making
- Developed MIS dashboards and automated reports to enhance data accessibility
- Enhanced reporting accuracy to facilitate smoother transitions
WFM MIS Analyst
Tech Mahindra
Hyderabad
05.2010 - 03.2012
- Developed dashboards and productivity reports to enhance visibility of key performance indicators
- Delivered data insights to support strategic decision-making processes
- Analyzed data trends to support business decision-making processes.
- Collaborated with cross-functional teams to streamline project workflows.
- Developed reports using analytical tools for stakeholder presentations.
MIS Executive
Tata Indicom
Hyderabad
08.2007 - 04.2010
- Generated detailed billing and operational reports to support financial analysis
- Resolved billing discrepancies to ensure accurate invoicing and customer satisfaction
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
FCI MIS Coordinator
GE Money
Hyderabad
09.2006 - 07.2007
- Coordinated expenditure reporting to ensure accurate financial tracking and oversight
- Coordinated cross-functional communication between departments and external partners.
- Managed scheduling and logistics for team meetings and training sessions.
- Assisted in the implementation of process improvements to enhance efficiency.
Customer Care Team Member
Tata Indicom
Hyderabad
11.2004 - 08.2006
- Managed daily VAS operations to ensure smooth service delivery.
Education
MCA - Cloud Computing
S P Jain University
Bangalore01-2024
Skills
- Vendor management
- Financial forecasting
- Workforce planning
- Resource optimization
- Reporting and analytics
- Data analysis
- Process automation
- Advanced Excel skills
- Cognos BI knowledge
- SAP Fieldglass expertise
- Oracle CRM proficiency
- ServiceNow experience
- ESA tool utilization
- Outlook management
- Leadership development
Certification
- Executive Program in Big Data Analytics, 2017
- PG Diploma in Hardware Engineering, 2005
Personal Information
Nationality: Indian
Languages
- English
- Telugu
- Hindi
Timeline
Project Manager
Cognizant Technology Solutions
06.2024 - Current
Team Lead – Workforce Management
Cognizant Technology Solutions
02.2021 - 05.2024
TAS Analyst
Novartis
07.2019 - 01.2021
Project Analyst
Z-Axis Tech Solutions
04.2016 - 12.2016
Process Developer / Reports Analyst
Genpact
03.2013 - 03.2016
WFM MIS Analyst
Tech Mahindra
05.2010 - 03.2012
MIS Executive
Tata Indicom
08.2007 - 04.2010
FCI MIS Coordinator
GE Money
09.2006 - 07.2007
Customer Care Team Member
Tata Indicom
11.2004 - 08.2006
MCA - Cloud Computing
S P Jain University