Summary
Overview
Work History
Education
Skills
Languages
Street
Personal Information
Timeline
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Sreedhar Suman Ratha

Bangalore

Summary

I have a total experience of 5+ years in the Flipkart Process (Operations, Account Manager, and Category Team). Innovative Operations Specialist with expertise in developing and implementing strategies to drive business growth and optimize performance. Skilled in conflict resolution, problem-solving, and delivering exceptional customer service. Committed to providing a positive customer experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Category Executive

Shopsy Flipkart
05.2023 - Current
  • As a Category Executive, responsible for overseeing the strategic planning, development, and execution of product categories
  • Develop and implement category strategies and plans to achieve sales and profit targets
  • Conduct market research and analyze consumer trends, competitive products, and pricing to identify opportunities and make informed decisions
  • Collaborate with suppliers to negotiate and maintain favorable terms and pricing
  • Monitor market dynamics, including consumer preferences, industry trends, and regulatory changes, and adjust category strategies accordingly
  • Manage product assortment, including assortment planning, selection, and optimization
  • Determine pricing strategies and manage price positioning to optimize sales and profitability
  • Collaborate with the marketing team to develop and execute promotional plans to drive category sales and increase brand visibility
  • Analyze sales data and key performance indicators to identify opportunities for improvement and make data-driven recommendations
  • Conduct regular performance reviews of products and suppliers to ensure they meet quality standards and customer expectations
  • Stay updated on industry trends, new product developments, and emerging technologies relevant to the category.

Operations Executive (Market Place Team)

Flipkart
05.2022 - 05.2023
  • At Flipkart, I started a job as Operations Executive in the Large manufacturer program
  • We on-board Big manufacturers and help them grow on Flipkart
  • Helps the seller in Operations like order process, Payments, Bank documents verification, Pickup Address change, Account activation, Seller Onboarding, Reports, Flipkart Fulfillment and Smart fulfillment, Listings, Growth, Advertising, Business Strategies, Opt-in different promotions, account related information and improve sales
  • Analyzing reports on a weekly and monthly basis to check the seller performance
  • Worked with Flipkart partners to onboard more manufacturer and grow them in Flipkart
  • Worked with different teams and management to deliver exceptional production operations.
  • Overseeing stock levels across various products and channels.
  • Implementing forecasting techniques to anticipate demand.
  • Collaborating with suppliers and managing purchase orders.
  • Optimizing warehouse space and storage strategies.

Operations Executive

Startek
02.2020 - 05.2022
  • Worked in the Flipkart process as an operations executive (B to C Flipkart) in the central verifications team
  • We were helping the sellers to resolve their issues on time and understand the process
  • Also assisted in Order process, payments, bank verifications, document verifications, pickup address change, and Account Activations
  • Promoted to Caretouch team (B to B Flipkart)
  • In Caretouch team, helped the seller to resolve their issues and maintaining healthy relations with sellers
  • Assisted in order process, payments, bank verifications, document verifications, Pickup address changes, account activations, seller onboarding, reports, Flipkart fulfillments, and smart fulfillments, logistics, and listings.

Onboarding Account Manager

Teleperformance
12.2018 - 01.2020
  • Managed the onboarding process of Flipkart's new seller and provided guidance
  • Coordinate with the marketplace sales and onboarding team to ensure smooth and successful launches.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Educated clients on new products or services to increase customer engagement with brand.

Education

B.com - Accounting

Vikramdev Autonomous College
Jeypore, Odisha
06.2017

Intermediate in Commerce -

Govt SSD Higher School Dhodipani
Chandahandi, Nabarangpur, Odisha
06.2014

HSCE -

Govt new panabeda high school chandahandi
Nabarangpur, Odisha
06.2012

Skills

  • Advance Excel
  • Pivot table
  • Vlookup
  • Google sheets
  • Teamwork
  • Industry Trends
  • Work ethic
  • Adaptability
  • Communication
  • Creativity
  • Time management
  • Problem-solving
  • Interpersonal skills
  • Attention to detail
  • Microsoft Office
  • Pricing Strategy
  • Competitive Analysis
  • Inventory Management
  • Brand Management
  • Decision Making
  • Vendor Management
  • Relationship Building
  • Product Development
  • Profit Maximization
  • Customer Focus
  • Strategic Planning

Languages

Hindi
English
Odia

Street

Gunjurpalya main road, Bangalore, 560087

Personal Information

  • Date of Birth: 05/06/1997
  • Nationality: Indian

Timeline

Category Executive

Shopsy Flipkart
05.2023 - Current

Operations Executive (Market Place Team)

Flipkart
05.2022 - 05.2023

Operations Executive

Startek
02.2020 - 05.2022

Onboarding Account Manager

Teleperformance
12.2018 - 01.2020

B.com - Accounting

Vikramdev Autonomous College

Intermediate in Commerce -

Govt SSD Higher School Dhodipani

HSCE -

Govt new panabeda high school chandahandi

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Sreedhar Suman Ratha