Sreepathy Bakthavatsalam

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

• Drove 50 member team to attain vision and recognition of quality performance.
• Modified and directed project plans to meet organizational needs.
• Planned and devised cohesive test plans
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Wrote and optimized test cases to maximize success of software testing with consistent, thorough approaches.
• Identified and tracked defects and supported developers in resolving problems by completing additional tests.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Developed and initiated projects, including managing costs, schedule and performance.

• Lead ServiceNow testing team and worked on ITSM and IT Business Management modules
• Created automated test cases in Automated Test Framework (ATF) for regression and insprint testing
• Trained 50 member individually by mentoring on required areas of improvements
• Developed implementation methodologies to rein in project costs while meeting key milestones.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
• Process : Agile methodology Technical Skills : SERVICENOW, JIRA, TOSCA
• Achievements : Successfully handled to achieve project and annual award was certified from customer as project heading towards BAU from critical

• Hong Kong and Shanghai Banking Corporation Limited -IFRS transformation in Client location with guiding client side technical team to minimize manual efforts at least by 30%

Technical Skills : Ms access, VBA & SQL

Achievements : Globalized tool for IFRS account transformation

• Determined proper methodologies and procedures to use based upon project specifications
• Liaised between IT infrastructure team and other personnel to assist with resolution of system issues
• Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives
• Developed, configured and tested applications for accurate alignment with project standards

• Essbase database management - Financial process and analysis team(FP&A) for Nielsen, Year end roll over, month end roll over
• Technical support for generating revenue and expense reports of Nielsen through Essbase application
• Possible automations done for various departments in Nielsen developed Performance tracker report tool for monitoring individual performance , SAP/BI part of the support team in resolving the BI issues for the end user and process chain monitoring
• Part of Global reporting team, Automated revenue, expenses report, dispute reports and presenting to CFO and client stakeholders

Technical Skills : SQL, MS access, VBA macros

Achievements :

• Best Employee award for excellence performance
• Successfully achieved with year end roll over, month end with queries for generating the reports
• Certified Green Belt Lean six sigma for automation

• Handled market and web research team
• Tools used in the project are vb.net and MS Access
• Awarded as best performer for delivering the reports and deliverable to onshore with expected accuracy

• Provided primary customer support to internal and external customers in fast-paced environment.
• Maintained organized, presentable merchandise to drive continuous sales.
• Awarded as Star performer for 3rd quarter