SREERAG P DAS
Active Directory Engineer
Bangalore
Summary
Skilled Consultant skilled in client oversight, issue resolution and business presentation. Impressive capability for juggling multiple tasks and projects within deadlines and delivering quality suggestions. Focused on helping resolve business issues and capitalize on development opportunities.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Consultant
Capgemini
Bangalore
08.2019 - Current
- User Account Management
- Computer Account Management
- Security Group Management
- GPO Management
- Schema Management
- Domain\Forest Functional Levels
- Trust Relationships
- Promote\Demote Domain Controllers
- Metadata clean-up
- Domain Controller health check
- Netlogon Management
- Managing all FSMO roles
- DFS links creation and modification
- Managing Sites and Subnets
- Standalone file server Administration, Data Management, Data Migration on file server.
IT Network Engineer
NDZ (M) Pvt Ltd, Medlife International
Bangalore
09.2017 - 08.2019
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Promoted efficiency among departments with prompt resolution of system issues.
- Submitted service tickets for equipment maintenance requests.
Associate System Engineer
Accel Frontline LTD
Cochin
05.2016 - 09.2017
- Installation and configurations of Windows Servers 2003 and 2008
- Validating all windows server’s health status
- Configured DNS, DHCP, and Terminal Services in Windows 2012 servers
- Installing and Configuring of Active directory
- Managing users and groups in Active Directory
- Planning and Implementing Group polices
- Troubleshooting various applications of the organization
- Working on approved call tickets for Creation of Distribution List, Security
- Groups, VPN, in the Directory Server and other important calls related to IT
- Department
- Troubleshooting all types of hardware and software issues related Desktop, Laptop and
- Printers
- Installing and providing support on Windows 2008 Servers, Windows/XP/2008/7/8/ platforms on various kinds of problems related to OS/Applications/Network/Hardware etc
- Responsible for resolving users issues and maintain service levels for the site
- Remote Client Support (Using VNC and Windows Desktop Management)
- Creating and managing user and computer accounts using Active Directory
- Assigning Share permission along with NTFS permissions on common folders and
- Personal folders.
System Engineer
Cochin, Matrix Info Tech
Cochin
02.2015 - 11.2015
- Providing Remote, Chat, Mail and Call support to India Users
- Handling escalation mails and tickets as Remote support engineer
- Resolving tickets with in the SLA which is raised from End User side
- Installations of Drivers, Antivirus, software’s packages & Windows patch updates
- Configuring MS Outlook and Creating PST files, Creating Rules, troubleshooting PST
- Configuring and Troubleshooting LAN, WIFI and coordinating with Network team
- Installing Java, and SQL server 2012
- Worked in AD ID creation, Deletion, Revoking, Resting Password &
- Exchange User Account, and Mail Box Permissions
- Installing & Configuring Network and Standalone Printers
- Bit locker encryption providing for all Laptop users by using Checkpoint
- Asset and Inventory Management.
Education
Diploma - Computer Science and Engineering
NTTF Bangalore
Bangalore 06.2011 - 06.2014
Skills
Active Directory
Azure
Windows server 2012
Server Management
Cloud Computing
Client Relationships
Change Management
Technology planning
Infrastructure planning
G-Suite
Affiliations
Active Directory, DHCP, DNS, & Group Policy.
Knowledge in Documentation for Installation, Testing, deployment and troubleshooting Windows.
Windows Server management
Knowledge of LDAP server and LDAP client on Linux machines for authorization and
authentication.
Knowledge of DHCP, NFS, NIS, DNS mailing list, send mail, FTP, and Apache SMTP.
Azure AD
Data Management (DFS), Data Migration on file server.
Handling UK and ASIA region shifts.
Additional Information
- Address : , Sree Dhurga Nilaya, BTM 1st stage, Bangalore-560029
Certification
MCP
Timeline
Consultant
Capgemini
08.2019 - Current
IT Network Engineer
NDZ (M) Pvt Ltd, Medlife International
09.2017 - 08.2019
Associate System Engineer
Accel Frontline LTD
05.2016 - 09.2017
System Engineer
Cochin, Matrix Info Tech
02.2015 - 11.2015
Diploma - Computer Science and Engineering
NTTF Bangalore
06.2011 - 06.2014