Sri Krishna S
Client Relations
Salem
Summary
Dynamic and detail-oriented operations professional with over 3 years of experience managing business processes and client relationships across global markets. Proven track record in optimizing operational workflows, resolving complex client issues, and fostering long-term partnerships with clients from diverse cultural and business backgrounds. Adept at coordinating cross-functional teams, ensuring compliance with quality standards, and driving continuous improvement initiatives.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Organizational Study Internship
Lakshmi Dal Mills
- Learned about organizational hierarchy and management techniques.
- Gained hands on experience in advertising and employee-employer relationship in a small organizational setup.
Sales and Marketing Internship
Yahvi Homes Pvt. Ltd.
2019.04 - 2019.05
- Interaction with the clients over call and on field.
- Learned much about customer behavior and expectations through direct exposure.
- Gained knowledge about real estate field.
Digital Marketing Internship
iFortis Corporate
2021.05 - 2021.07
- Learned various digital marketing and sales techniques, through direct interaction with customers.
- Lead a team of 3 interns, and formulated their work plan and coordinated team schedule.
Learning manager
Intellipaat Software solutions Pvt. Ltd.
2022.03 - 2022.08
- Worked in the sales, digital marketing, operations departments and handled customers in edutech field.
- Learned HR management by training freshers in operational techniques specializing in International Universities admissions segment, and also by managing a team of 5.
- Also specialized in HR communications by providing a detailed report of work and performance of the team to the CEO.
Client Relations & Logistics Coordinator
QTLomics Technologies PVT LTD
2023.01 - Current
- Serve as the primary liaison for international clients, ensuring smooth communication and service satisfaction.
- Manage supplier–buyer coordination and ensure accurate order execution across global logistics chains.
- Prepare and verify export documentation including invoices, packing lists, and declarations.
- Track shipments, resolve logistical challenges, and support client and supplier issue resolution.
- Maintain organized documentation for audits, customs compliance, and internal process reviews.
- Enhance workflow efficiency by identifying and resolving communication bottlenecks.
Education
PGDM - Marketing & HR
MATS Institute of Management & Entrepreneurship
2020.06 - 2022.06
B. Com - Finance
Christ University
2017.06 - 2020.05
HSC - undefined
Golden Gates Mat. Hr. sec. school
SSLC - undefined
Golden Gates Mat. Hr. sec. school
Skills
Problem-solving
Adaptability and flexibility
Interpersonal and social skills
Goal-oriented mindset
Multitasking and organization
Creativity and innovation
Accomplishments
- State level cricket player
- District level table tennis player in sub-junior category
- Leader of many CSR activities and clubs in Christ University
- Participated and won in various debate competitions
- One of the school toppers in HSC exams in core subjects
Interests
Reading
Singing
Sports
Story/Poem writing
Timeline
Client Relations & Logistics Coordinator
QTLomics Technologies PVT LTD
2023.01 - Current
Learning manager
Intellipaat Software solutions Pvt. Ltd.
2022.03 - 2022.08
Digital Marketing Internship
iFortis Corporate
2021.05 - 2021.07
PGDM - Marketing & HR
MATS Institute of Management & Entrepreneurship
2020.06 - 2022.06
Sales and Marketing Internship
Yahvi Homes Pvt. Ltd.
2019.04 - 2019.05
B. Com - Finance
Christ University
2017.06 - 2020.05
Organizational Study Internship
Lakshmi Dal Mills
HSC - undefined
Golden Gates Mat. Hr. sec. school
SSLC - undefined
Golden Gates Mat. Hr. sec. school