Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Timeline
Generic
SRIDEVI KL

SRIDEVI KL

Bangalore

Summary

Ambitious Individual, with considerable years of experience in IT industry. I possess excellent adaptability and Conceptual & analytical skills. I am an effective collaborator with strong skills in ITAM – Hardware & Software Asset Management.

Overview

19
19
years of professional experience

Work History

Technology Operations Analyst

Wells Fargo Solutions India Private Limited
12.2019 - Current

Working as an asset lifecycle management analyst.

Procuring the assets as per the requisition.

Keeping track of and monitoring the assets during the whole life cycle.

Work closely on the initial stage of supply chain management of the ALCM.

Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency.

Tracking and maintenance of the inward and outward movement of assets on the tool and Excel spreadsheets.

Document findings, prepare reports, and make recommendations.

Preparing audit trails for the hardware assets on a monthly basis.

This includes preparing the audit checklist, audit trail, dashboard projection, gap analysis, and Final Audit Report submission.

Identification of process improvement opportunities for frequently occurring operational tasks.

Sr. Representative, Operations

Microsoft Research India Pvt Ltd/Microsoft (I) R&D PVT LTD
06.2007 - 10.2019
  • Working as Asset life cycle management analyst
  • Handling end to end procurement process including sourcing
  • Manage and Governance the requirements
  • Managing stock inventory
  • Surface sales promotion and procurement
  • Being the active member in Surface sales promotion
  • Procuring the assets as per the requisition
  • Physical stock audit
  • Handling incidents/requests of New Hires, Exits and refresh requests
  • Working closely with different departments, from the entry to exit of an employee
  • Determine the effectiveness of new process
  • PO creations, vendor payments, PO query's

Quality Auditor (Title Insurance)

First Indian Corporation
08.2005 - 06.2007

Education

Bachelor of Commerce -

Bangalore University
01.2005

Skills

  • ITAM
  • Hardware Asset Management
  • Software Asset Management
  • MS Office Suite
  • Excel
  • Word
  • PowerPoint
  • Operating Systems
  • Win7
  • Windows 10
  • Microsoft SQL Server
  • ITSM Tools
  • Service Now
  • Intune
  • BMC Remedy
  • VMWare
  • Technical Support
  • Customer Service
  • Trouble Shooting
  • Team Management
  • Communication
  • Incident Management
  • Training and Mentoring
  • Asset Management
  • Inventory Control
  • Process Improvement

Awards

Received various awards and goodies  for best performance

Hobbies and Interests

  • Watching Movies
  • Listening to music
  • Travel and explore new destinations

Timeline

Technology Operations Analyst

Wells Fargo Solutions India Private Limited
12.2019 - Current

Sr. Representative, Operations

Microsoft Research India Pvt Ltd/Microsoft (I) R&D PVT LTD
06.2007 - 10.2019

Quality Auditor (Title Insurance)

First Indian Corporation
08.2005 - 06.2007

Bachelor of Commerce -

Bangalore University
SRIDEVI KL