Open To Work
Sri Ganesh Rajkumar
SAP Change & Program Manager
Chennai,Tamilnadu
Summary
Transformational SAP Change and Program Manager with expertise in leading change initiatives that enhance system performance and operational efficiency. Skilled in strategic project management and operations management, driving process optimization and cost-effective solutions. Committed to improving business performance through effective leadership and innovative problem-solving.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
SAP CHANGE & PROGRAM MANAGER
FORD MOTOR COMPANY
Chennai, India
02.2023 - Current
- End-to-end SAP change management coverage for different Product operation teams and product owners with Transport management through Solman Charm and CAB workflow process.
- SAP S4 Hana CAB approver (IERP Project), Infrastructure change approver and SAP Change manager for Ford US, Mexico, SA and Europe operations.
- Led change management activities for Go-Live cutover of US/Mexico in 2023 and Europe production launch in 2024, including Poland and Czech Republic launch in 2025, while conducting knowledge sharing sessions for junior and senior team members.
- Managing 2 SAP projects to improve the performance of IERP SAP Production system - OOM dumps and HANA Query Tuning based on EWA and SAP recommendations/Incidents and Problematic Work orders via ServiceNow.
- Working with Internal Controls audit Team of Ford for the entire IERP SAP production change audit (GAO and PWC audits) and performing detailed report analysis with the help of Smart IT/ServiceNow and EAMS tool.
- Streamlined project processes through implementation of Agile methodologies, PMBOK, and Jira, enhancing project efficiency and ensuring on-time completion.
- Coordinated cross-functional teams with Deloitte and HPE to resolve conflicts during the project lifecycle.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness and mitigating risks involved.
SAP BASIS & HANA - TECHNICAL LEAD
CAPGEMINI
Chennai, India
10.2021 - 01.2023
- Worked on SAP DC-DR system end-end system migration and HANA replication setup.
- Performed multiple SPS upgrades using SUM tool, client copy, system kernel upgrades, web dispatcher upgrades and HANA DB upgrades.
- Directed system configuration, diagnostics, alerting, and monitoring for SOLMAN (Solution Manager), implementing actions on EWA weekly reports to enhance system reliability.
- Monitored and analyzed SOLMAN alerts with ASHOKLEYLAND IT teams (IBM & SIFY), contributing to proactive measures that prevented production system downtime.
- Well Equipped with SAP IT tools like - HANA Studio & Cockpit (For Database activities/performance checks), ABAP GUI, BCP, SPC and IT Direct tool.
- Exposure on various SAP systems - ECC, DBM, CRM, SRM, SOLMAN, GRC, Gateway, PI and BW/BI production systems.
- Managed schedules and organized meetings for senior management and stakeholders, leading a team of 6 to ensure effective communication and project alignment.
- Conducted research to support strategic planning initiatives and project proposals.
SAP BASIS & HANA CONSULTANT
TATA CONSULTANCY SERVICES
Bangalore, India
06.2018 - 09.2021
- As part of HEC incident management team in SAP Labs, Performed full-cycle SAP ABAP and JAVA installs, upgrades, patches, and service packs and HANA DB upgrades.
- Resolved a total of 2900+ SAP incidents and awarded as the best performer of the year for 3 times in a row.
- Executed quality checks (QC) for newly built SAP systems across various applications/databases, ensuring readiness for Go-LIVE cutover activities.
- Trained on-site colleagues and new offshore team members in SAP quality assurance and QC procedures.
- Collaborated with SAP labs developers and product owners on audits, ensuring alignment with current product features and successfully completing small-scale projects on time.
- Increased customer satisfaction and recognition for resolving more and more customer issues as part of Major Incident Management team and resolving conflicts.
- Facilitated recruitment process by posting job ads, organizing interviews, and onboarding new hires, enhancing team capabilities.
- Supported onboarding processes by preparing materials and facilitating training sessions.
Education
Master Of Business Administration - Quality Management & Operations
BITS PILANI
Rajasthan01-2022
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
SRM EASWARI ENGINEERING COLLEGE
Ramapuram05-2018
Skills
- Change management
- Program management
- Client servicing
- Relationship management
- Leadership management
- Gantt facilitation
- Jira expertise
- Cloud proficiency
- Jira and ServiceNow expertise
- SAP management
- Audit compliance
- HANA and Sybase ASE database skills
- Database performance tuning
- Microsoft Office Suite
- Client support and servicing
- Database skills
- Office Suite proficiency
- Azure solutions
- Problem solving and analysis
- Communication skills
- SUSE Linux Enterprise Server knowledge
- Windows OS expertise
- Team collaboration
- Performance tuning
Certification
Certified in Project Management, Google, 28/10/25
Accomplishments
Ford - Star Performer Award for 2 consecutive years - 2024 and 2025 (Cutover planning and Production deployments)
Disclaimer
I hereby declare that the information furnished above is true and I would perform my duties to the best of my ability.
Languages
English
Full Professional
Tamil
Full Professional
Hindi
Professional
Timeline
SAP CHANGE & PROGRAM MANAGER
FORD MOTOR COMPANY
02.2023 - Current
SAP BASIS & HANA - TECHNICAL LEAD
CAPGEMINI
10.2021 - 01.2023
SAP BASIS & HANA CONSULTANT
TATA CONSULTANCY SERVICES
06.2018 - 09.2021
Master Of Business Administration - Quality Management & Operations
BITS PILANI
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
SRM EASWARI ENGINEERING COLLEGE