Srijan Das
Kolkata
Summary
With over 2 years of experience in Information Technology, I specialize in CRM development, focusing on Requirement Analysis, Design, Development, Testing, and Deployment. I have a deep understanding of the System Development Life Cycle (SDLC) and have effectively managed CRM projects using Azure DevOps. My expertise in C#.Net , ASP.NET , Web Services , and MS-SQL Server enables me to develop and enhance CRM applications with seamless back-end and front-end integration. I am skilled in CRM platform customization , third-party system integration , and building interactive UI components using ASP.NET , CSS , HTML , jQuery , and AJAX . Additionally, I have created customized dashboards, reports, and data visualizations, ensuring role-based security and user access control to meet organizational requirements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dynamics 365 CRM Developer
Shaligram Infotech
02.2023 - Current
Technologies/Tools : Microsoft Dynamics 365 CRM, .NET Core, JavaScript, AJAX, jQuery, REST API, .NET Framework, SQL Server, Power BI, Power Automate, Azure Functions, xRM Toolbox, XML,JSON,Business Process Flow (BPF), Plugins,Code Activity,Custom Actions,Webhooks, Fetch XML, Ribbon Workbench, Microsoft Teams, Outlook
- Led the development and customization of solutions on Dynamics 365 CRM , focusing on Client-side validations using JavaScript , .NET Core , and AJAX , enhancing data accuracy and reducing errors by 25% .
- Developed Power Automate Flows to automate workflows, improving operational efficiency and reducing manual processes by 30% .
- Executed data migration from third-party APIs, ensuring seamless synchronization with Dynamics 365 CRM and improving data accuracy and reliability by 40% .
- Integrated Power BI for dynamic reporting and dashboards, enabling data-driven decision-making and improving reporting efficiency by 30% .
- Implemented role-based security and field-level security for data protection and access control, improving compliance by 40% .
- Developed Business Process Flows (BPF) and Plugins for automating business processes in customer service and sales , enhancing system efficiency by 35% .
- Worked with Microsoft Teams , Outlook , and Customer Voice Survey integration to improve client feedback processes, increasing customer engagement by 40% .
- Created and deployed custom web pages and Power Apps , enhancing user experience and improving system usability by 25% .
- Conducted unit testing and bug fixing , increasing system stability and reducing production issues by 40% .
- Led requirement gathering and documentation for CRM solutions, working with clients to ensure accurate alignment of technical and business needs.
Education
B.Tech - Computer Science Engineering
GPA: CGPA : 8.9
12th -
GPA: GPA : 76.2%
10th -
GPA: GPA : 87%
Skills
- C#,C,C
- ASP NET Core, Efficient Problem solving and debugging skill
- Microsoft Dynamics 365 CRM, Customization and Automation
- Power Apps, Power Pages, SharePoint
- Power Automate Flow, Ribbon WorkBench, Custom Actions,BPF
- CRM Dashboard reports & Power Bi reports
- Azure Functions, Plugins
- UI/UX using HTML5, CSS , Bootstrap 5
Certification
- Microsoft certified Dynamics 365 Field Service, Microsoft, 09/2022, 09/2023
- IBM Cybersecurity Tools and Cyberattacks prevention, 08/2022, 12/2022
- Data Structures in C++, FreeCodeCamp.org, 12/2022, 01/2023
- Microsoft Azure fundamentals, Microsoft, 08/2022, 12/2022
- OOPS with C++, Coursera, 12/2022, 01/2023
Personal Details
Contact No : +916296908004
Mail ID : srijan.das075@gmail.com
LinkedIn : https://www.linkedin.com/in/srijan-das-6175071a0/
GitHub :https://github.com/srijandas003
Languages
English, Bengali, Hindi
Timeline
Dynamics 365 CRM Developer - Shaligram Infotech
02.2023 - Current
Tamluk Hamilton High School - 12th,
Tamluk Hamilton High School - 10th,
Centurion University of Technology and Management - B.Tech, Computer Science Engineering
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