Srikanth Boorla
Hyderabad
Summary
Business Manager ready to serve dynamic and progressive roles in the sector. Work with high-performing teams, and if required, take the initiative to lead while driving business profitability and revenue.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Circle Business Head (Govt. & Inst. Business)
Federal Bank
Hyderabad
11.2024 - Current
- Developed and executed marketing strategies to expand market presence, and drive brand awareness.
- Onboarded new government and institutional businesses, driving the NTB customer base by double.
- Generated raw leads to convert them into prospective clients.
- Identified new opportunities for growth in existing markets.
- Developed and implemented strategies for increasing business base by 25%, thereby increasing the profitability for the bank.
Assistant Manager (Branch Banking)
Federal Bank
Hyderabad
05.2024 - 10.2024
- Managed front banking operations like customer support and customer service.
- Attend to the customer requirement for CASA and Gold Loan requirement.
- Performed daily reconciliations of cash and ATM machines.
- Achieved set targets of Cross selling and Fee Income.
- Identified potential mule accounts in the portfolio to avoid fraud under branch supervision.
Assistant Manager of CBS Operations
Federal Bank
Kochi
08.2021 - 04.2024
- Ensured effective operational support to branches pertaining to loans, and attending to correspondence through CX.
- Assisted in process refinements and automation processes.
- Functional difficulties in CBS were proactively identified, addressed, and, if necessary, escalated to the concerned department for appropriate corrections and refinements.
- Downloaded, analyzed, and reported daily reports to identify batch process failures, and reran the batch process.
- Indulged in cross-skilling training within the Operations department.
Education
MBA - Marketing Management And Research
ICFAI Business School
Hyderabad02-2021
Bachelors of Technology - Mechanical Engineering
GITAM University
Visakhapatnam04-2017
Skills
- CX - Customer Experience
- Government Business
- Business Development & Client Engagement
- Office 365
- Core Banking Solutions
- Strong problem-solving and analytical thinking
- Good Communication and Listening skills backed by Proficiency in multiple languages (English, Telugu, Hindi, Malayalam, Tamil [Beginner])
Certification
- Sales & Marketing Internship at ITC Limited
- Advanced Digital Marketing
Timeline
Circle Business Head (Govt. & Inst. Business)
Federal Bank
11.2024 - Current
Assistant Manager (Branch Banking)
Federal Bank
05.2024 - 10.2024
Assistant Manager of CBS Operations
Federal Bank
08.2021 - 04.2024
MBA - Marketing Management And Research
ICFAI Business School
Bachelors of Technology - Mechanical Engineering
GITAM University