Business Manager ready to serve dynamic and progressive roles in the sector. Work with high-performing teams, and if required, take the initiative to lead while driving business profitability and revenue.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Circle Business Head (Govt. & Inst. Business)
Federal Bank
Hyderabad
11.2024 - Current
Developed and executed marketing strategies to expand market presence, and drive brand awareness.
Onboarded new government and institutional businesses, driving the NTB customer base by double.
Generated raw leads to convert them into prospective clients.
Identified new opportunities for growth in existing markets.
Developed and implemented strategies for increasing business base by 25%, thereby increasing the profitability for the bank.
Assistant Manager (Branch Banking)
Federal Bank
Hyderabad
05.2024 - 10.2024
Managed front banking operations like customer support and customer service.
Attend to the customer requirement for CASA and Gold Loan requirement.
Performed daily reconciliations of cash and ATM machines.
Achieved set targets of Cross selling and Fee Income.
Identified potential mule accounts in the portfolio to avoid fraud under branch supervision.
Assistant Manager of CBS Operations
Federal Bank
Kochi
08.2021 - 04.2024
Ensured effective operational support to branches pertaining to loans, and attending to correspondence through CX.
Assisted in process refinements and automation processes.
Functional difficulties in CBS were proactively identified, addressed, and, if necessary, escalated to the concerned department for appropriate corrections and refinements.
Downloaded, analyzed, and reported daily reports to identify batch process failures, and reran the batch process.
Indulged in cross-skilling training within the Operations department.
Education
MBA - Marketing Management And Research
ICFAI Business School
Hyderabad
02-2021
Bachelors of Technology - Mechanical Engineering
GITAM University
Visakhapatnam
04-2017
Skills
CX - Customer Experience
Government Business
Business Development & Client Engagement
Office 365
Core Banking Solutions
Strong problem-solving and analytical thinking
Good Communication and Listening skills backed by Proficiency in multiple languages (English, Telugu, Hindi, Malayalam, Tamil [Beginner])
Senior Manager – Team Lead, Derivatives Settlement & IBU Operations at Federal BankSenior Manager – Team Lead, Derivatives Settlement & IBU Operations at Federal Bank