Srikanth Kondiparthy

• As part of the Engineering team, I am responsible for overseeing the planning, execution, and successful delivery of projects.
• My role involves coordinating with cross-functional teams, managing stakeholder expectations, Service Delivery and ensuring project timelines are met while aligning with organizational objectives.
• I also interact with clients to understand their needs and goals, provide ongoing support, and ensure the delivery of high-quality services.

• As part of the Engineering and Service Delivery team, I led initiatives to enhance customer experience and performance for Airtel EDGE CDN and related enterprise infrastructure programs.
• Spearheaded procurement, implementation, and deployment of EDGE CDN infrastructure across 15 strategic locations in India.
• Provided program-level leadership, driving collaboration across Engineering, SCM/Procurement, Business/Product, Circle Teams, ISPs, OEMs, and partners to ensure seamless delivery and operational excellence.
• Strengthened vendor governance, SLA compliance, and service continuity.
• Championed process optimization and risk mitigation measures, enhancing infrastructure reliability and aligning outcomes with business and customer goals.

Success Examples:

• Delivered multiple Engineering and Operations projects for EDGE CDN infrastructure in Nxtra DC’s, ensuring timely and high-quality execution.
• Enhanced customer engagement and enabled a seamless transition from staging to production, effectively managing traffic delegation to Airtel CDN.
• Awarded Best Employee for successfully deploying CDN infrastructure across 15 locations in India within the stipulated timeline.
• Recognized with the Game Changer Award for leading the deployment of CDN Phase-2 for the Cricket World Cup 2023.

• Collaborated with the client’s Business Excellence and Operations teams to conduct process investigations, prioritize assessments, and perform fitment analysis in the Process Design Document (PDD).
• Led process discovery and mapping, identifying non-value-added steps to streamline workflows and implement lean, agile processes.

Success Examples:

• Awarded Best of the Best for three consecutive years at Tech Mahindra for outstanding performance.
• Recognized with multiple Monthly and Quarterly Rewards & Recognition awards (Stack No. 1, Pat on the Back, Bravo) for exceptional contributions.
• Received the prestigious TECHM ACER Award twice (2016 & 2017) for consistent distinguished performance.

• Identified and prioritized defects, collaborating with developers to ensure timely resolution.
• Developed and maintained comprehensive testing documentation and reports to track progress and ensure quality standards were met.