Srikanth Vanki
Senior Operations Processor
Hyderabad
Summary
Aspiring to engage in a responsible role that fully leverages expertise and facilitates impactful contributions to organizational success while promoting personal growth and knowledge enhancement.
Overview
3
3
Languages
Work History
Senior Operations Processor
Wells Fargo International Solutions Pvt. Ltd.
- Sending Due Diligence Letters to the customers and issuing checks for their unclaimed properties.
- Helping the customer in encashing the funds which were unclaimed for a long period of time.
- Providing assistance to the state unclaimed properties with necessary information and documentation.
- Validating legal documents and processing the claims further.
- Reactivating the dormant accounts and providing an aid to resume using them.
- Worked on application's like Pega, CCN, UPCS, Reflections and others for information and research.
- Training and mentoring new team members, sharing best practices and ensuring adherence to operational standards
- Preparing reports to identify common errors made by team members and conducting team meetings and refresher sessions to improve accuracy and efficiency.
- Trained new team members on operational procedures, fostering a collaborative work environment.
- Analyzed process performance data to identify areas for improvement and implement strategic solutions.
- Provided exceptional customer service to internal and external customers.
- Maintained strict adherence to company policies and regulations, minimizing risk exposure for the organization.
- Streamlined operational workflows, enhancing processing efficiency and accuracy across multiple functions.
Loan Servicing Specialist
Wells Fargo International Solutions Pvt. Ltd.
- Default Accounts Payable
- Validation and verification of loan documents submitted by the Attorney
- Submission of payment for accurate work and service provided to the bank
- Actively taking initiatives set up by hierarchy and updates in the process regularly
- Classification of bills submitted by the Mortgagor depending on the level of services rendered
- Foreclosure of the secured property against the loan amount to clear off the loan
- Verifying charges based on the investor and Wells Fargo guidelines
- Maintained 100% quality and utilization in the process, recognized for actively participating in various team activities.
Education
MBA - Accounting And Finance
Padmasri Dr B V Raju Institute of Technology
HyderabadSkills
Excel proficiency
Word processing
PowerPoint presentations
Email management
Analytical problem solving
Effective communication
Accomplishments
- Promoted as SME for the Year 2024
- Maintained 100% Quality and Utilization in the process
- Trainer and Risk Analyst for the Newly Joined Team members
- Participated in the Risk Audits and provided Offshore Process SOP
- Recognized for actively participating in various team activities
Custom Section
- Operational Efficiency and Process Improvement
- Reconciliation
- Client and Stakeholder Engagement
- Invoice Processing
- Risk Mitigation and Compliance
- Quality Assurance and Audit Checks
- Team Management and Leadership
- Data Analysis and Reporting
- Training & Knowledge Sharing
- Performance Evaluation & Monitoring
Personal Information
Date of birth: September 12th 1996
Hobbies and Interests
Likes to play Cricket and Volleyball
Timeline
Senior Operations Processor
Wells Fargo International Solutions Pvt. Ltd.
Loan Servicing Specialist
Wells Fargo International Solutions Pvt. Ltd.
MBA - Accounting And Finance
Padmasri Dr B V Raju Institute of Technology