Srimoyee Dhar

Project History: HR Operations & Process Management

• Facilitated VP Orientation Sessions with Board Members and XCo, and managed VP promotion data for India Central.
• Liaised with HRBPs, Talent Directors, and senior leadership (Talent Management Head of Capgemini India) to drive initiatives and provide reports as requested.

Workforce Analytics & Market Research

• Conducted reporting analysis for HC evolution and projected workforce trends based on data insights.
• Researched Talent Initiatives and Programs to benchmark and enhance organizational strategies.

Talent & Leadership Mobility Programs

• Managed data for Top Talent Programs and Leadership Mobility processes (E/VP, Sr./Directors) to ensure smooth execution.
• Supported talent attraction strategies and showcased HC evolution through impactful presentations.

HR Operations & Systems Management

• Administered Workday surveys for organizational initiatives and ensured accurate data management.
• Prepared PPTs for strategic projects, including Talent Management and Attraction trends.

Key Skills: HR Management, Stakeholder Engagement, Workforce Analytics, Leadership Mobility, Talent Programs, HR Operations, Market Research, Reporting & Presentations

Project History: HR Management Operations

• Managed recruitment processes, onboarding, background verification, and employee referral programs.
• Proficient in Taleo, SAP, Workday, and HireRight, driving workflow optimization and compliance.
• Acted as SME for process improvements, policy updates, and escalation management.
• Led and coached a team of 8+, enhancing performance, and implementing process improvements.
• Automated reporting to improve efficiency and accuracy while managing escalations effectively.
• Directed cross-functional projects, collaborating with clients and vendors to ensure compliance and alignment.
• Developed training frameworks and refined processes to boost team capabilities and efficiency.
• Expertise in Taleo, SAP, Workday, HireRight, data analysis, process automation, and customer service enhancement.

• Recruitment & HR Processes: Managed recruitment, payroll, benefits, and leave workflows for clients in US, Canada, and Mexico, collaborating with stakeholders across regions. Used tools like SuccessFactors, Monster, and Indeed to optimize operations.
• Benefits & Payroll: Oversaw health benefits enrollment, vendor invoicing, PTO management, manual checks, and auditing vendor discrepancy reports for multinational employees.
• Team & Stakeholder Management: Acted as team lead, coordinating workflow, quality checks, and regular communication with clients, vendors, and internal teams via Trapeze.
• Tools & Skills: Proficient in ServiceNow, SuccessFactors, VDI, Kronos, Smartben, and Infor Lawson. Skilled in recruitment, payroll management, compliance auditing, and leadership.
• Impactful Work: Streamlined HR processes across US, Canada, and Mexico, ensuring compliance, accuracy, and operational efficiency. Successfully delivered projects on time while driving improvements in workflow and stakeholder satisfaction.

Advertising Operations & Project Management

• Client & Stakeholder Management: Worked with US clients, ensuring seamless execution of both print and online advertisements for home-based directories.
• Contract Validation: Reviewed and validated customer contracts to align with company policies, ensuring ad specifications were accurately met.
• Operational Excellence: Consistently achieved SLA, productivity, and quality targets, delivering timely and accurate results.
• Tools & Skills: Proficient in ACRM, with expertise in contract validation, client management, and quality assurance.
• Impact: Delivered projects with precision, improved workflow efficiency, and consistently met key metrics, enhancing customer satisfaction.Worked on ACRM.