Srinidhi G M
Bengaluru
Summary
Dynamic Travel Consultant with BCD Travel India, adept at leveraging GDS and travel software to create seamless itineraries and manage complex travel logistics. Proven problem solver with exceptional client networking skills, ensuring high satisfaction and efficient handling of last-minute changes. Committed to delivering outstanding service in corporate travel environments.
Overview
4
4
years of professional experience
Work History
Travel Consultant
BCD Travel India Private Limited
Bengalore
08.2024 - Current
- Conducted thorough destination research, delivering accurate travel information to clients.
- Managed travel documentation, ensuring compliance with policies for seamless trips.
- Utilized booking systems to secure flights, accommodations, and transportation efficiently.
- Created detailed itineraries, encompassing flight bookings, car rentals, and hotel reservations.
- Assisted clients in modifying itineraries or processing trip cancellations promptly.
- Tracked and reported travel expenses to facilitate client budgeting efforts.
- Handled last-minute changes and emergencies, prioritizing client safety and satisfaction.
- Employed company tools to fulfill requests while maintaining excellent customer service.
CUSTOMER SERVICE EXE
AIR INDIA SATS
BANGALORE
12.2021 - 12.2022
- Dedicated Ground handling staff for Emirates Airlines
- Handling Check-In Counters
- Boarding gate Incharge
- Handling the role of Flight Controller
- Cordinator with Airport Security for handling the Baggage in regards of Physical checks
- Handling Mishandled bagagges
Education
B.Com - Aviation and Hospitality
Shree Devi College
MangalorePre-University College -
Pre-University College
PutturSSLC -
Anughara English Medium School
UijireSkills
- Problem solving
- Leadership
- Microsoft Office proficiency
- Online portal management
- Point of sale (POS) systems
- Typing speed: 30 wpm
- Global Distribution System (GDS)
- Client networking
- Corporate travel
- Business travel
- Travel software literacy
- Active listening skills
- Hotel reservation proficiency
- Hotel booking platforms
Languages
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tulu
Native
Native
Hindi
Intermediate (B1)
B1
Personal Information
- Age: 22
- Hobbies: Sports, Travelling, Music
- Passport Expiry Date: 2031
- Date of Birth: 10/13/00
- Nationality: Indian
- Marital Status: Single
Timeline
Travel Consultant
BCD Travel India Private Limited
08.2024 - Current
CUSTOMER SERVICE EXE
AIR INDIA SATS
12.2021 - 12.2022
B.Com - Aviation and Hospitality
Shree Devi College
Pre-University College -
Pre-University College
SSLC -
Anughara English Medium School