SRINIVAS SUNKAM
Area Retail Manager
Hyderabad
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Area Retail Manager
Arvind Fashions Limited
02.2020 - Current
- Communicated product quality and market comparisons by creating sales presentations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed budget allocations effectively to ensure adequate staffing levels and sufficient inventory without overspending.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Trained new area managers on company policies, operational best practices, and leadership skills to ensure smooth transitions into their roles.
- Increased employee retention with comprehensive recruitment processes, ongoing mentoring, and a positive work environment.
- Implemented loss prevention measures that reduced theft incidents while maintaining a welcoming shopping environment for customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Evaluated competitors'' strategies regularly to identify opportunities for differentiation and growth in the market.
- Reduced inventory shrinkage through diligent management, staff training, and regular audits.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Ensured compliance with corporate policies and local regulations by conducting regular store audits and addressing any discrepancies promptly.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Drove revenue growth by identifying underperforming stores within the region and executing targeted improvement plans.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Mentored store managers to develop long-term succession plans, fostering a strong pipeline of leadership talent within the region.
- Fostered a collaborative atmosphere among store teams within the region to promote knowledge sharing and mutual support.
- Trained team members in successful strategies to meet operational and sales targets.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager Retail Business Development
Aditya Birla Fashion And Retail
08.2019 - 01.2020
Area Manager
Indian Terrain Fashions Limited
02.2017 - 07.2019
Store Operations Manager
Levis Strauss & Co
12.2015 - 08.2016
Store Manager
Max Retail Stores-A Division Of Lifestyle Int. Pvt.Ltd
07.2014 - 11.2015
Store Manager
Reliance Retail
02.2012 - 07.2014
Department Manager
Pantaloons Retail (I) Ltd
11.2008 - 02.2012
Education
MBA - Marketing
Osmania University
Hyderabad 04.2001 -
Skills
Team Collaboration
Sales Presentations
Training development
Retail Operations
Business Analysis and Reporting
Human Resources Management
Excellent Communication
Timeline
Area Retail Manager
Arvind Fashions Limited
02.2020 - Current
Manager Retail Business Development
Aditya Birla Fashion And Retail
08.2019 - 01.2020
Area Manager
Indian Terrain Fashions Limited
02.2017 - 07.2019
Store Operations Manager
Levis Strauss & Co
12.2015 - 08.2016
Store Manager
Max Retail Stores-A Division Of Lifestyle Int. Pvt.Ltd
07.2014 - 11.2015
Store Manager
Reliance Retail
02.2012 - 07.2014
Department Manager
Pantaloons Retail (I) Ltd
11.2008 - 02.2012
MBA - Marketing
Osmania University
04.2001 -
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