Sriram V

Handling the customer support department(Social media – Facebook, Twitter, Instagram and Google Playstore). Communicating with customers about their experiences with a product or service. Providing advice on purchasing products or services. Answering customer questions about properly using or accessing a product or service. Taking or processing orders for a product or service. Listening to customer complaints or concerns and working to resolve their issues.

I have more than 2+ years experience in handling Bharti Airtel Enterprise(Corporate) customers. During this tenure, I was handling escalations from Relationship managers, Corporate Heads, Circle heads and CEO Mr. Gopal Vittal.