With over 20 years of experience in the banking sector, have excelled in diverse roles such as sales, channel management, tele-sales, and process governance. Currently, Worked as Zonal Head - South at Standard Chartered Bank, managed business revenues through channel partners for retail banking product credit cards. Have also worked as a Senior Manager for Retail Banking Process & Governance, ensured the bank's risk was mitigated through various checks. Have a proven track record of high accomplishment, with the ability to drive change through effective delegation and teamwork. Highly adaptable and possess a can-do attitude. Managed a 50 plus member unit of client acquisition managers, overseeing the acquisition of all retail products including wealth management, insurance, secured and unsecured assets, and liabilities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Team Management