Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Sriram VS

Sriram VS

Banker
Bangalore

Summary

With over 20 years of experience in the banking sector, have excelled in diverse roles such as sales, channel management, tele-sales, and process governance. Currently, Worked as Zonal Head - South at Standard Chartered Bank, managed business revenues through channel partners for retail banking product credit cards. Have also worked as a Senior Manager for Retail Banking Process & Governance, ensured the bank's risk was mitigated through various checks. Have a proven track record of high accomplishment, with the ability to drive change through effective delegation and teamwork. Highly adaptable and possess a can-do attitude. Managed a 50 plus member unit of client acquisition managers, overseeing the acquisition of all retail products including wealth management, insurance, secured and unsecured assets, and liabilities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work History

ZONAL HEAD - SOUTH - RETAIL BANKING - CREDIT CARDS

Standard Chartered Bank
4 2022 - 1 2024
  • To manage and generate business revenues through channel partners - DSA's(Direct Sales Associates) for Retail Banking product Credit Cards for South Region
  • Responsible for facilitating volume and market share growth in the region through channel partners, tie-up's, events and promotions.

Senior Manager - RB Process & Governance - ASA Region

Standard Chartered Global Business Services
06.2019 - 04.2022
  • To ensure that banks risk is mitigated through various checks conducted by Control Sample Testing ( as per Global Process Standards)
  • Identify and Flag the errors in the process followed and reported
  • Deep dive to understand the Root cause and Evaluate Action plan provided by the respective Business unit to avoid future occurrence
  • Identified the gaps in the process followed by country and streamlined the process post migration
  • Spot checks were conducted to ensure that team has correct understanding and is high on accuracy on the process which is performed
  • Successfully migrated the process of India, Brunei, Singapore, Indonesia, Vietnam, Nepal and Sri Lanka.

Associate Director - Personal Clients

Standard Chartered Bank
01.2016 - 05.2019
  • Distribution comprises of Relationship managers and investment specialists
  • Market head of zones comprising of Karnataka and Kerala
  • Products include Secured and Unsecured Assets, Insurance and Liabilities
  • A team player with an ability to build & nurture relationships, solve problems, create new opportunities and take decisions to ensure profitability and deliver success.

Team Manager - Priority Clients

Standard Chartered Bank
01.2015 - 12.2016
  • Manage a Team of 10 Front-line managers to acquire New to bank HNI customers
  • Responsible for on-boarding and deepen initial customer relationship via Investments, Liabilities and Assets
  • Manage Intra bank Fulfilment for Mortgage loans.

City Head - B'lore Credit Cards Personal Loans - New Business & Telesales

Standard Chartered Bank
07.2014 - 01.2015
  • In charge of Bangalore region managing Retail & Telesales channel team of 3 Sales Managers and 8 TL's and 65 front line staff for sourcing Personal Loans
  • Recruiting, Training and Retaining Talent.

Sales Manager - Credit Cards Personal Loans - New Business

Standard Chartered Bank
07.2011 - 06.2014
  • In charge of Direct Sales Team of Bangalore region's Retail Channel of 4 TL's and 30 Front line staff for sourcing Personal loans
  • Manage Cost of Acquisition of the channel mix to maximize channel productivity and efficiency.

Manager - Marketing, Sales and Operations

Pratian Technologies India Pvt Ltd
12.2010 - 06.2011
  • Acquiring New clients for Corporate Training
  • Converting Enquiries into Sales opportunity
  • Handling clients and ensure training happens effectively without delay.

Entrepreneur - Higenie Fabric Care India Pvt Ltd ( Unit of Dry Cleaning and Wet Washing )

06.2009 - 12.2010
  • Acquiring New institutional clients
  • Resolving issues and strengthening relationships
  • Business development strategy for Retail Marketing
  • Operations: Instrumental in setting up Systems and Processes
  • Handling shifts, Checking Quality and enabling delivery at right time to the clients.

Relationship Manager - Standard Chartered Bank

09.2008 - 05.2009
  • Maintaining and Growing Customer portfolio size by deepening existing customer relationships
  • Provide advice on potential financial solutions based on identified needs
  • Analyze financial requirements of customer and match with banks product offerings
  • Turn service recovery into sales opportunity.

Territory Sales Manager

Standard Chartered Finance Ltd - Retail Assets - Personal Loans
06.2005 - 08.2008
  • Managed a Retail channel team (DST) of 2 Business development Managers and 4 teams and 25 front line staff for sourcing Personal Loans
  • Database Management and Lead Analysis.

Team Manager - Personal Loans

Development Credit Bank
03.2004 - 05.2005

Sales Officer

ICICI Bank Ltd.
03.2003 - 02.2004

Business Development Executive

Edutech Informatics
12.2000 - 02.2003

Education

Bachelor of Science -

Madras Christian College, Madras University
Chennai
06.1997 - 04.2000

Skills

Team Management

Accomplishments

  • Has a Proven Track Record for performing at the highest level.
  • Awarded as Best Location Head - Rain Maker Award for CCPL New Business for the year 2016
  • Promoted as City Head - Bangalore for CCPL New Business & Telesales in the year 2014
  • Awarded as "Best Team Manager" for the year 2013
  • Won the Card Olympics contest which was held in the year 2012
  • No.1 Sales Manager in PAN India for the Month of "March Apr and May 08"
  • Awarded "STAR Performer" for the Month of "DEC 07"
  • Won "Maruti Alto" in the contest "PL Overdrive" which was held during Sept 07 till Dec 07
  • Awarded as "Best Team Leader" for the first half of the year Jan - June 07

Timeline

Senior Manager - RB Process & Governance - ASA Region

Standard Chartered Global Business Services
06.2019 - 04.2022

Associate Director - Personal Clients

Standard Chartered Bank
01.2016 - 05.2019

Team Manager - Priority Clients

Standard Chartered Bank
01.2015 - 12.2016

City Head - B'lore Credit Cards Personal Loans - New Business & Telesales

Standard Chartered Bank
07.2014 - 01.2015

Sales Manager - Credit Cards Personal Loans - New Business

Standard Chartered Bank
07.2011 - 06.2014

Manager - Marketing, Sales and Operations

Pratian Technologies India Pvt Ltd
12.2010 - 06.2011

Entrepreneur - Higenie Fabric Care India Pvt Ltd ( Unit of Dry Cleaning and Wet Washing )

06.2009 - 12.2010

Relationship Manager - Standard Chartered Bank

09.2008 - 05.2009

Territory Sales Manager

Standard Chartered Finance Ltd - Retail Assets - Personal Loans
06.2005 - 08.2008

Team Manager - Personal Loans

Development Credit Bank
03.2004 - 05.2005

Sales Officer

ICICI Bank Ltd.
03.2003 - 02.2004

Business Development Executive

Edutech Informatics
12.2000 - 02.2003

Bachelor of Science -

Madras Christian College, Madras University
06.1997 - 04.2000

ZONAL HEAD - SOUTH - RETAIL BANKING - CREDIT CARDS

Standard Chartered Bank
4 2022 - 1 2024
Sriram VSBanker