Organized and dependable Junior Front-End Developer successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
SRIVATSAN P
Chennai
Summary
Overview
7
years of professional experience
Work History
Tata consultancy servicesChennai
Information Process Enabler
03.2022 - 09.2024
Job overview
- Handled and recorded payments with precision and speed
- Maintained high standards of performance while handling various tasks
- Assisted in checking patient's insurance eligibility prior to their appointment.
HCL technologies private limitedChennai
Senior Customer Representative
01.2019 - 02.2022
Job overview
- Handled customer inquiries through chat, email, and phone efficiently
- Maintained up-to-date service details within CRM platforms for streamlined engagements.
- Facilitated resolution to customer issues. Resolved escalated customer complaints in a timely manner.
Teleperformance global serviceChennai
Customer Service Representative
07.2017 - 12.2018
Job overview
- Performed in-depth financial analysis ensuring compliance and accuracy
- Handled high-pressure scenarios with calm demeanor, ensuring smooth resolution of conflicts.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
University of MadrasChennai, India
Bachelor of Arts from Accounting
04.2016
University Overview
Skills
- Customer Relationship Management (CRM)
- Communication
- Point of Sale (POS) Systems
- Time Management
Web Development: HTML, CSS, JavaScript, PHP, SQL
Frameworks: React
Version Control: GitHub
APIs: RESTful APIs
Certifications
Certifications
Completed Front-end developer course at besant technologies 2023, ChennaiCompleted the Front-End Developer course at Besant Technologies, Chennai, in 2023, gaining comprehensive knowledge and hands-on experience in HTML, CSS, JavaScript, and modern front-end frameworks.
Accomplishments
Accomplishments
- Recognized for outstanding customer service for three consecutive months (June 2019 - August 2019) at HCL by consistently delivering prompt, accurate solutions and ensuring high levels of customer satisfaction.
- Bravo Card (HCL Technologies): Earned the Bravo Card at HCL for achieving excellence in production and quality standards over three consecutive months (June 2019 - August 2019), reflecting a strong commitment to performance and efficiency.
VERSION CONTROL
VERSION CONTROL
- GitHub
FRAMEWORKS
FRAMEWORKS
- React
- Bootstrap
Languages
Tamil
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Affiliations
Affiliations
1. Events Booking Page: Developed a responsive and user-friendly booking page using HTML, CSS, JavaScript, and Bootstrap, featuring event cards and search functionality.
2. Portfolio Website: Created a personal resume and portfolio site on bold.pro, emphasizing attractive styling and SEO optimization.
3. Learners Profile Website: Built a comprehensive site with sections for Home, About, Courses, and Teachers, ensuring user-friendly navigation and effective content management.
4. Hotstar Clone: Designed a streaming platform clone with a responsive layout, interactive elements, and modern development practices for optimal performance.
5. Netflix Subscription Page: Developed a sleek, user-centric subscription page with engaging graphics and clear calls to action.
6. Learner's Testimonial Slider: Created an interactive slider to display user testimonials, utilizing JavaScript for dynamic transitions.
7. Home Page: Designed an appealing homepage with clear navigation and engaging content to introduce the platform.
8. Course Page: Organized courses with detailed information and AI-driven recommendations based on user interests.
9. Flash News Page: Built a page for timely announcements with interactive live updates to keep users informed.
10. Blog Page: Developed a content-rich blog with interactive sections for comments and SEO-friendly structure.
11. Team Page: Designed an engaging team page featuring key members through an interactive card slider.
Certification
- Certified Front-end developer, Besant Technologies, Chennai - July 2023-February 2024.
- Certified [HTML CSS], [LinkedIn Learning] - [2023-2023]
Availability
See my work availability
Not Available
Available
monday
tuesday
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friday
saturday
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morning
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evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsCareer advancementPaid time offTeam Building / Company RetreatsStock Options / Equity / Profit SharingQuote
If you really look closely, most overnight successes took a long time.
Interests
Creating personal website
Timeline
Information Process Enabler
Tata consultancy services
03.2022 - 09.2024
Senior Customer Representative
HCL technologies private limited
01.2019 - 02.2022
Customer Service Representative
Teleperformance global service
07.2017 - 12.2018
University of Madras
Bachelor of Arts from Accounting
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