Srivishwaharan Ganesan
Executive Administrative Operation
Tirunelveli Town Tirunelveli,TN
Summary
Administrative and sales professional with over 8 years of experience in office administration, retail sales, customer service, team leadership, documentation, and operational coordination. Experienced in managing daily administrative activities, maintaining records, coordinating with internal teams and vendors, and supporting events. Strong ability to lead sales teams, monitor performance, resolve customer concerns, and maintain efficient workflows.
Overview
9
9
years of professional experience
Work History
Executive Administrative Operation
Hello FM (Malar Publications Pvt Ltd)
06.2024 - Current
- Manage daily administrative operations to ensure smooth workflow across the radio station.
- Coordinate with internal departments, employees, vendors, and external service providers.
- Maintain operational records, reports, correspondence, and staff-related documentation.
- Prepare and update administrative files, spreadsheets, and routine reports using Microsoft Office 365.
- Support management in planning, organizing, and monitoring station events and operational activities.
- Track administrative requirements and follow up with the relevant teams to ensure timely completion.
- Handle internal and external communications professionally and efficiently.
- Assist with scheduling, office coordination, and other general administrative responsibilities.
Sales Team Leader
Reliance Retail Pvt Ltd (Smart Bazaar)
02.2022 - 04.2024
- Led and supervised the sales team to achieve monthly and annual sales targets.
- Monitored daily sales activities and provided regular performance feedback.
- Trained, guided, and motivated team members to improve sales and customer-service performance.
- Assigned daily duties and supported the team in completing operational responsibilities.
- Maintained strong relationships with customers and key clients.
- Handled customer concerns and ensured timely and satisfactory resolution.
- Assisted team members in closing high-value sales transactions.
- Prepared and maintained sales performance records and operational reports.
- Coordinated with other departments to support smooth store operations.
Sales Executive
World of Titan (Fastrack)
10.2020 - 11.2021
- Assisted customers in selecting suitable products based on their needs and preferences.
- Promoted products and contributed to achieving individual and store sales targets.
- Responded to customer enquiries and resolved complaints professionally.
- Processed billing and cash transactions while maintaining accurate sales records.
- Maintained product displays and ensured a clean, organized retail environment.
- Supported colleagues in achieving overall store targets and maintaining service standards.
Sales Associate
Future Group Pvt Ltd (Big Bazaar)
07.2017 - 08.2020
- Identified customer requirements and recommended suitable products.
- Achieved monthly sales targets through effective product promotion, cross-selling, and up selling.
- Delivered professional customer service to improve satisfaction and repeat business.
- Handled billing, cash transactions, and sales documentation accurately.
- Maintained product displays and ensured the assigned area remained clean and organized.
- Assisted with stock arrangement and routine store operations.
Education
Bachelor of Arts - English Literature
St. Johns College
Palayamkottai01-2020
HSE - undefined
Little Flower Matriculation Higher Secondary School
Tirunelveli01-2017
SSLC - undefined
Little Flower Matriculation Higher Secondary School
Tirunelveli01-2015
Skills
Core Skills:-
Office Administration and Daily Operations
Administrative Documentation and Record Management
Report Preparation and Data Entry
Microsoft Office 365
Email and Business Communication
Vendor and Interdepartmental Coordination
Calendar, Meeting, and Schedule Coordination
Event Planning and Operational Support
File and Database Management
Team Supervision and Training
Sales Operations and Target Management
Customer Service and Complaint Resolution
Billing and Cash Handling
Problem-Solving and Decision-Making
Time Management and Multitasking
Technical Proficiency:-
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office 365
Email correspondence
Internet and online office tools
Data entry and digital record maintenance
Personal Strengths:-
Clear verbal and written communication
Strong organizational ability
Ability to manage multiple responsibilities
Team leadership and collaboration
Adaptability and willingness to learn
Declaration
I hereby declare that the information provided above is true and accurate to the best of my knowledge.
Timeline
Executive Administrative Operation
Hello FM (Malar Publications Pvt Ltd)
06.2024 - Current
Sales Team Leader
Reliance Retail Pvt Ltd (Smart Bazaar)
02.2022 - 04.2024
Sales Executive
World of Titan (Fastrack)
10.2020 - 11.2021
Sales Associate
Future Group Pvt Ltd (Big Bazaar)
07.2017 - 08.2020
SSLC - undefined
Little Flower Matriculation Higher Secondary School
HSE - undefined
Little Flower Matriculation Higher Secondary School
Bachelor of Arts - English Literature
St. Johns College