SRUJITH S
Thiruvananthapuram
Summary
Results-driven manager with expertise in relationship management and sales. Skilled in lead generation and customer satisfaction, leveraging CRM tools to enhance loan processing and team performance. Strong ability to build productive relationships and exceed company goals in fast-paced environments.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Manager – Prime Home Loans
Bajaj Housing Finance Limited
Thiruvananthapuram
02.2026 - Current
- Drove lead conversion and business development to consistently meet or exceed sales targets.
- Managed home-loan sales and cultivated customer relationships across business channels to enhance client satisfaction.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated with internal stakeholders to streamline loan processing and improve the customer service experience.
- Led team meetings to align project goals with company objectives.
Manager-Top 6 Plus Prime Home loans
BAJAJ STAFFING SOLUTIONS LIMITED
Trivandrum
09.2025 - 02.2026
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented operational strategies to streamline workflow and productivity.
- Coordinated cross-departmental projects to ensure timely completion of tasks.
- Monitored staff performance and addressed issues.
- Managed recruitment processes to attract top talent for various roles.
- Led team meetings to align project goals and improve communication.
Team Leader – Home Loans
C/o Axis Bank Ltd
Thiruvananthapuram
05.2024 - 09.2025
- Managed home-loan sales activities, strengthening customer relationships and increasing client satisfaction.
- Collaborated with sales and support teams to identify and convert business opportunities, driving revenue growth.
- Coordinated with credit, operations, and stakeholders to expedite processing and enhance loan turnaround times.
Relationship Manager
HDFC SALES PVT LTD
Trivandrum
08.2021 - 05.2024
- Developed personalized financial plans based on client needs and goals.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated meetings between clients and financial advisors for tailored solutions.
- Conducted regular follow-ups to maintain engagement and address concerns.
- Trained junior staff on best practices in client relationship management.
Education
BA - History
Annamalai University
Chennai01-2021
Diploma of Higher Education - Electronics Mechanic
Government Industrial Training Institute
Trivandrum01-2012
Certificate of Higher Education - Bio Science
St Joseph Higher Secondary School
Trivandrum01-2009
Skills
- Home Loan Sales
- Sales achievement
- Sales Strategy Development
- Business development
- Loan Application Processing
- Loan management
- CRM / Salesforce
- Cross-selling
- Referral Generation
- Customer Service
- Team Performance Management
- Sales management
- Business growth
- Relationship Management
- Relationship management
Personal Information
- Title: Relationship Manager | Home Loans | Sales & Business Development
- Date of Birth: 1991-09-24
LANGUAGES
- Malayalam
- English
- Tamil
- Hindi
HONORS & AWARDS
Best Executive – Two-wheeler Loans (2015), Best Performer – Two-wheeler Loans (2017), Quarter Champion – Two-wheeler Loans (2017), Rising Star of the Year (Login & Disb) – HDFC Sales (2021–22), Star Performer – HDFC Sales (May 2023 Q1), Star Performer – Highest Insurance Penetration, HDFC Sales (2023 Q1)
Languages
English
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Malayalam
Native
Native
Hindi
Elementary (A2)
A2
Accomplishments
- Rising Star of the year-Login and disbursement,HDFC Sales (2021-22)
- Star Performer-HDFC Sales (May 2023 Q1)
- Star Performer -Highest Insurance Penetration, HDFC Sales (2023 Q1)
Timeline
Manager – Prime Home Loans
Bajaj Housing Finance Limited
02.2026 - Current
Manager-Top 6 Plus Prime Home loans
BAJAJ STAFFING SOLUTIONS LIMITED
09.2025 - 02.2026
Team Leader – Home Loans
C/o Axis Bank Ltd
05.2024 - 09.2025
Relationship Manager
HDFC SALES PVT LTD
08.2021 - 05.2024
BA - History
Annamalai University
Diploma of Higher Education - Electronics Mechanic
Government Industrial Training Institute
Certificate of Higher Education - Bio Science
St Joseph Higher Secondary School