Steffi Agnes

Deputed Project is 'Settlement Tracking and Resolution System' under Accounts Payable Department.

• To load Commercial inventory and invoices on monthly basis on STARS system which is a Telecom Expense Management System.
• Receive, process, and verify invoices.
• Authorize and schedule payments to vendors.
• Maintain accurate records of transactions.
• Manage vendor relationships (negotiate payment terms, resolve disputes, ensure timely payments)
• The management of multiple invoices derived from a Central Commercial Inventory issued from multiple BT billing entities to multiple customer entities;
• Obtaining cost inputs, normalizing, validating, and managing exceptions to correction for complex customer contracts;
• Resolved problems, improved operations and provided exceptional service.
• Managed time efficiently in order to complete all tasks within deadlines.
• Self-motivated, with a strong sense of personal responsibility.
• Delivered services to customer locations within specific timeframes.
• Worked well in a team setting, providing support and guidance.
• Skilled at working independently and collaboratively in a team environment.

Tools used : SPAR Portal, Win SCP, Share Point, CITRIX, SRM, Bridge Clarify, DTRS, Microsoft Office

Deputed Project is 'Settlement Tracking and Resolution System' under Accounts Payable Department.

• Monitor and track the receipt of invoices from in-country finance teams as is deemed within the process according to the different regions.
• Provide the mappings for each supplier invoice attribute and inventory attributes observed in the country’s data so that the different types of data can be fitted into a single Global system.
• Address all the queries towards clarity and follow up with the in-country reps to validate the invoices.
• Monitor the costs of invoices sitting in the unallocated suspense account within the journals and follow up with the stakeholders to review these costs so that the same can be cleared and allocated to their project codes.
• Monitor the accruals created by the STARS journals and provide the accrual aging report to Inventory and Finance team so that the costs on the accruals can be reviewed whether they are valid active circuits and services or not.
• Monitor the validation report and highlight the discrepant cases like Not in my inventory, price issues, services being billed for disconnected charges to Finance and Inventory team to review such costs.
• Handling of internal or external audits, migration of financial codes, inventory cleansing.
• Updating Circuit’s renewal information and Validating Core Circuit Costs.
• Executed financial assurance audits and implemented new control points and metrics to support business changes.
• Developed queries and performed analysis to optimize business intelligence.
• Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
• Introduced internal controls to monitor critical areas of financial control and devised Data Tracking and Resolution System (DTRS) corrective actions to address risks or deficiencies.

Tools used : SPAR Portal, Win SCP, Share Point, CITRIX, SRM, Bridge Clarify, DTRS, Microsoft Office

Deputed Project is 'SPAR Single Commercial Inventory' under British Telecom Client

• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
• Developed and maintained quality assurance procedure documentation.
• Developed training materials, SOPs and work instructions to supplement new team member onboarding.
• Check Circuit level details like Circuit ID, Cost, Tax and period for each transformed invoice (pdf format) as per the mapping provided for each country.
• Focusing towards ensuring most accurate data is captured on time to ensure that SLAs are met.
• Invoices and Inventory are reconciled to ensure that circuits have not been missed.

Tools used : SPAR Portal, Win SCP, Share Point, CITRIX, SRM, Bridge Clarify, DTRS, Microsoft Office

Deputed Project is 'CISCO CVCM Country Enablement for India' under CISCO Client.

• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
• Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
• Participated in software field testing to verify performance of developed projects.
• Perform foundational Setup Configurations in Oracle R12 environment as per business requirements.
• Upgrade existing 11i application to R12 to utilize Out of Box functionalities of Oracle R12.
• Build functional capabilities to meet business needs using out of the box features of Oracle’s R12.

Tools used : Toad, SQL*plus, Quality Center, PVCS, Kintana, Remedy, IWE

Database : Oracle
Languages : SQL, PL/SQL
Software used : Oracle APPS R12