Stevefleming S
Bangalore,karnataka
Summary
Data center Infrastructure Engineer mainly handles Windows and Linux server administration in both physical and virtual environment with around Three years of experience in an R&D organization seeks a best level in an IT Organization that values hard work and talent.
Overview
6
6
years of professional experience
Work History
Team Lead
Vidya Online Services Pune PVT LTD
02.2022 - Current
- Assist in providing a 24 x 7 support service to internal & external customers
- Lead department technician for system backup configuration and troubleshooting issues
- Monitor all issues and escalate issue to appropriate department to ensure effective resolution
- Excellent team work, conflict resolution, and the ability to lead less experienced team members
- System Administration activities on 200 numbers of Windows OS servers, 100 numbers of Linux OS daily operation and server monitoring in Nagios and troubleshooting
- Event, Incident and Problem Management in daily basis
- Patch update on Windows and Linux servers
- Firmware upgrade on Servers hardware, hardware break fix through OEM support
- Various Log analysis on Windows Servers, Linux Servers, Hypervisors
- Managed schedules, accepted time off requests and found coverage for short shifts.
Technical Support Engineer
RMS Technologies PVT LTD
01.2021 - 01.2022
- Responsible for monitoring data center systems, navigating multiple operating systems, possessing a working knowledge of hardware, software applications and data center equipment
- Single Forest AD domain operations, DNS operations, Replication checks and Group Policy troubleshooting issues
- Server monitoring through Nagios and event monitoring through ELK Stack
- Maintains and works with fellow Scheduled Maintenance analysts on ensuring that the operating procedures and users guide documentation is kept up-to-date
- Excellent troubleshooting skills and the ability to logically think through problem situations
- Proven interpersonal skills; ability to work productively and professionally with any level of business and technical resources
- Excellent team work, conflict resolution, and the ability to mentor less experienced team members
- Installation and Configuration of web servers NGINX, IAS web servers
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
System Administrator and Network Support
Indian Computer Corporation PVT LTD
01.2019 - 12.2020
- Supported, administered windows 2008 R2 servers for users accounts active directory, adding a profile for user accounts, providing admin rights to systems, performed multitasking support on the network, network printers, video conferencing
- Server OS and Endpoint system deployment and configuration as per the standard Operating procedure documents
- Experience with supporting network infrastructure, which involved with devices such as routers, switches, and wireless access points
- Performing network hardware and software troubleshooting
- Excellent troubleshooting skills and the ability to logically think through problem situations
- Install and configure software and hardware
- Monitor performance and maintain systems according to requirements
Skills
- Datacenter management
- TSM Tape Library management
- Linux Servers
- AIX Servers
- Windows 2012 R2
- Windows 2016
- Event and Incident Management
- ITIL process
- Microsoft Clustering
- DNS
- Active Directory
- Group policy
- Nagios
- ELK Stack
- In house ITSM Tool
Languages
Tamil
English
kannada
Timeline
Team Lead
Vidya Online Services Pune PVT LTD
02.2022 - Current
Technical Support Engineer
RMS Technologies PVT LTD
01.2021 - 01.2022
System Administrator and Network Support
Indian Computer Corporation PVT LTD
01.2019 - 12.2020
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