Self-motivated individual with strong interpersonal and problem solving skills. Seeking a position in an industry that allows me to fully utilize my education and technical expertise.
Overview
9
9
years of professional experience
Work History
SR. Billing Analyst HVAC OTC in French Language
Johnson controls India private ltd, Pune
Pune
09.2022 - Current
Create invoice and distribution to client.
Collaborate with other departments to ensure billing accuracy.
Handling customer service calls for HVAC-related queries and taking timely action.
Supports Credit & rebill and Customer billing Enquiries.
Cross-check order and invoice against contracted terms to ensure billing consistency from contract signing to invoice, with monthly quality check.
Ensure daily completion of all the tasks assigned by the team lead on time and maintain 100% quality in the process. Generating invoice from the systems as per the Billing Schedule. Preparing invoice based on service and product.
Document verification: verifying document, understanding of compliance.
Apart from regular work, working as an auditor, also pulling backdated SR Report.
Communicating regularly with multiple customers via email, as well as handling inbound and outbound calls via a dialer.
Following up with Customer for Parches order (PO) based invoice with Customer on Daily basis.
Sr. Associate in French Language
Concentrix Daksh Pvt. Ltd
09.2015 - 04.2021
Assuring seller with his feedback removal request, mentoring new batches, responsible for quality and overall development
Education
Graduation (B.Com.) -
J.P University
01.2012
10+2 -
01.2009
10th -
01.2005
A2 Delf in French -
Alliance Frencaise De Delhi
Advanced Diploma (B2) in French -
Bharatiya Vidya Bhavan
Skills
Good Communication
Hard Working, Ambitious, Honest
Work with full dedication
Sincerity and hard working
Diploma in Computer Application (MS Excel, MS Office, Tally)
Invoice Processing
Payment Processing
Billing Systems
Accounts Receivable
Customer Service
Invoice Generation
Analytical Skills
Billing and Invoicing
Personal Information
Father's Name: Sh. Harnarayan Ojha
Date of Birth: 12/16/90
Nationality: Indian
Marital Status: Single
Languages
French, English & Hindi
Hobbies and Interests
Computer Working on internet
Listening to Music
Disclaimer
I solemnly declared that all the above information is correct to the best of my knowledge and belief.
Senior Director, Global Center of Excellence at Johnson Controls India Pvt LtdSenior Director, Global Center of Excellence at Johnson Controls India Pvt Ltd