Subathra
Chennai
Summary
To take up a challenging carrier in your reputed organization with an endeavor for excellence and expertise in the area of work.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Officer
Hdfc Sales Pvt Ltd
Chennai
03.2025 - Current
- Responsible for generating new leads for housing loans and effectively following up with customers through every stage of the process until final disbursement.
- Additionally, involved in the creation of new ARN (Agent Reference Number) and Fixed Deposit (FD) accounts for customers.
- Work includes establishing and maintaining strong relationships with real estate builders to create new business opportunities and act as a liaison for BSA (Business Sourcing Agent) onboarding with the bank. Ensuring timely communication, documentation, and compliance for all onboarding and sourcing processes.
- Key Responsibilities:Lead generation and qualification for housing loan products.Continuous follow-up with customers from inquiry to disbursement.Opening new ARN and FD accounts.Identifying and onboarding new property builders for sourcing.Facilitating BSA registration and documentation with the bank.Coordinating with internal bank teams to ensure smooth processing.Maintaining a pipeline of potential customers and sources.
Specialist
Hexaware Technologies Limited
Chennai
08.2022 - 02.2025
- Company Overview: Backend support for Odido customer services in Netherlands.
- Backend support for Odido customer services in Netherlands.
- Manage and approve time and attendance for staff through HCM system and ensure proper staffing so daily productivity goals are met.
- Backend support for Odido customer services in the Netherlands involves system maintenance, troubleshooting, database management, process optimization, and providing technical assistance.
- They ensure smooth operations, monitor quality, implement process improvements, offer training, and handle escalated issues, ultimately supporting the frontline team in delivering excellent customer service.
- Backend support for Odido customer services in Netherlands.
Executive
Hatsun Agro products Limited
Chennai
03.2021 - 11.2021
- Prepared billing statements for Project team (vendor) and coordinate with audit team.
- Co-ordinate with vendor to build new franchise for corporate office (CIVIL, ELECTRICAL AND BRANDING WORK).
Associate
Axis securities Pvt Ltd
Chennai
01.2016 - 01.2019
- Worked and maintained a high level of knowledge that relates to Charge back-Retrieval request, Pre-arbitration, Pre-compliance from various card issuing banks.
- Analyzed disputes and followed procedures accurately to take appropriate actions within strict deadlines.
- Answered and resolved calls from our merchants that relates to charge back queries.
- Editing and Modifying customer details after proper document verifications.
- Additional terminals creation for existing merchants and New Mid creation for new merchants.
Education
MCA -
Meenakshi college for women's
Chennai01.2016
BCA -
Alpha arts and science college
Chennai01.2013
Skills
- Problem-Solving
- Teamwork & Collaboration
- Time Management & Multitasking
- Customer Service & Relationship Management
- Communication skills
- Multitasking Abilities
- Relationship building
- Organization and time management
- Negotiation skills
- Decision-making
Certification
- The Honour Club Award of the Month, 11/24, Hexaware Private Limited
- Best Employee of the Month, 01/24, Hexaware Private Limited
- Best Employee of the Month, 04/24, Hexaware Private Limited
- Best Performer, Axis Securities Private Limited
Personal Information
- Date of Birth: 12/11/92
- Nationality: Indian
Languages
Tamil, English
First Language
Description
I hereby pledge that the aforesaid facts and information are true and correct to the best of my knowledge and belief.
Timeline
Sales Officer
Hdfc Sales Pvt Ltd
03.2025 - Current
Specialist
Hexaware Technologies Limited
08.2022 - 02.2025
Executive
Hatsun Agro products Limited
03.2021 - 11.2021
Associate
Axis securities Pvt Ltd
01.2016 - 01.2019
MCA -
Meenakshi college for women's
BCA -
Alpha arts and science college