SUBHAJIT DAS
Vill- Deopur, Po - Deoamdan, West Medinipur, West Bengal
Summary
Dynamic professional with a proven track record at PREMSONS MOTOR UDYOG PVT LTD, excelling in operations management and staff development. Expert in handling customer complaints, ensuring satisfaction, and loyalty. Demonstrated ability in sales management and maintaining meticulous records, significantly enhancing service quality.
Overview
10
10
years of professional experience
Work History
Branch Services Head
PREMSONS MOTOR UDYOG PVT LTD
01.2022 - Current
- Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Providing Quality service to all the machines in Gumla district.
- Maintaining Complaint Registers and Daily Engineer Movement Registers, as well as Generating ASC and Care Plus For JCB Machines .
Service Engineer
GAURAV EARTHMOVING EQUIPMENTS PVT LTD
05.2014 - 12.2021
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Worked As a Service Engineer.
Education
AUTOMOBILES ENGINEERING -
J.C.INSTITUTE OF MODERN TECNOLOGY & IND STUDIES
GHATSHILA01-2015
VOCATIONAL EDUCATION & TRANING -
RAMJIVANPUR BABULAL INSTITUTIONS
RAMJIVANPUR01-2012
Skills
- Sales management
- Staff Development
- Operations Management
Languages
Hindi
Bengali
English
Timeline
Branch Services Head
PREMSONS MOTOR UDYOG PVT LTD
01.2022 - Current
Service Engineer
GAURAV EARTHMOVING EQUIPMENTS PVT LTD
05.2014 - 12.2021
AUTOMOBILES ENGINEERING -
J.C.INSTITUTE OF MODERN TECNOLOGY & IND STUDIES
VOCATIONAL EDUCATION & TRANING -
RAMJIVANPUR BABULAL INSTITUTIONS
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