Subham Mitra

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Driving sales for trade and forex business

• Drive marketing initiatives launched centrally by the product team or any other team directly
  
• Pay visits to the trade customers along with BM, RM, ABM, PRM, NRRM
  
• Maintain record of all activities undertaken in respect of the business
  
• Responsible for income targets set for the products for the respective branches being supported.
  
• Achieve customer acquisition plans set for the number of branches that are being serviced
  

Liasoning with internal and external stakeholders

• Conduct trainings for the branch and all concerned sales staff on Trade product/processes

• Responsible for the achievement of TFX targets assigned to the branches/channels
• Takes care of about 20 branches and mostly aligned with ABM of branch banking, OR, a particular business segment (like Privy, Wealth, WCG, CorpSal etc)
• Identifies the TFX & FES opportunities in the assigned catchment / segment
• Regularly interacts with the branches / channels and presents the analysis of stock, market intelligence
• Identifies the training needs and puts the capability building plan in place
• Gathers the market information / competition trends to facilitate product developments / improvements by H O Product team
• Monitors the services standards/TAT and fixes the gaps, if any, by taking up with H.O
• Responsible for the quality of the accounts and compliance issues
• Ensures all customer queries/complaints, if any, are responded within the defined TAT
• Ensures that the branches / channels are adhered to all processes & guidelines
• Responsible for the channel / team's productivity