Hi, I’m
SUBHAMOY MONDOL
Technical Services
Overview
12
years of professional experience
1
Axalta Coating Systems India Pvt Ltd
1
Akzonoble India Ltd
1
BERGER India Pvt Ltd
Work History
Jubilant Agri and Consumer Products limitedKolkata, West Bengal
Customer Engagement Executive
02.2026 - Current
Job overview
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Elevated customer service standards by introducing new training programs for front-line staff.
AXALTA COATING SYSTEMS INDIA PVT LTD
SA
02.2022 - Current
Job overview
- AXALTA COATING SYSTEMS INDIA PVT LTD AS A SA WORK FROM WOODFAIRY DIVISION IN EAST BASE IN KOLKATA. (1ST FEBRUARY 2022 TO TILL DATE).
BERGER ROCK PAINTS PRIVET LIMITED
DG
07.2019 - 01.2022
Job overview
- BERGER ROCK PAINTS PRIVET LIMITED AS A DG WORK IN SOUTH KOLKATA, MEDINIPUR, BERHAMPORE & BURDWAN ON 10th JULY 2019 TO JANUARY 31st 2022.
AKZONOBEL INDIA LIMITED
TR
09.2017 - 06.2019
Job overview
- AKZONOBEL INDIA LIMITED AS A TR STARTED WORK ON 7th SEPTEMBER 2017 TO 30th JUNE 2019 WORK IN INDORE, BHUPAL, SOUTH KOLKATA, NORTH KOLKATA, NORTH BENGAL & TRANSFER TO NORTH EAST.
SANAI MOTORS & ULTRA CRAFT (MARUTI SUZUKI)
Colour Matcher
11.2013 - 08.2017
Job overview
- SANAI MOTORS & ULTRA CRAFT (MARUTI SUZUKI) AS A COLOUR MATCHER ASSOCIATED BY AKZONOBEL INDIA LIMITED (1st NOVEMBER 2013 TO 28th AUGUST 2017).
- Associated by AkzoNobel India Limited
Education
M.B.A (PGDBA)
01.2024
B.SC Honors from Geography
01.2019
Higher Secondary
01.2013
Madhyamik Pass
01.2011
Skills
Computer knowledge: MS OFFICE, MS WORD, MS EXCEL, INTERNET
Communication skill: Bengali, Hindi, English
Interests
Listening Music, playing Cricket and Football.
Timeline
Customer Engagement Executive
Jubilant Agri and Consumer Products limited
02.2026 - Current
SA
AXALTA COATING SYSTEMS INDIA PVT LTD
02.2022 - Current
DG
BERGER ROCK PAINTS PRIVET LIMITED
07.2019 - 01.2022
TR
AKZONOBEL INDIA LIMITED
09.2017 - 06.2019
Colour Matcher
SANAI MOTORS & ULTRA CRAFT (MARUTI SUZUKI)
11.2013 - 08.2017
M.B.A (PGDBA)
B.SC Honors from Geography
Higher Secondary
Madhyamik Pass