Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of post-secondary education
Work History
Senior Sales Operations Associate
BYJU'S THE LEARNING APP
Bangalore
09.2022 - Current
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Collaborated with team members to achieve target results.
Identified issues, analyzed information and provided solutions to problems.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Engaged with customers to build rapport and loyalty.
Increased sales by offering advice on purchases and promoting additional products.
Cloud Consultant
webtek lab
Education
Bachelor of Computer Applications -
Techno India
Kolkata
06.2015 - 07.2018
Master of Computer Applications -
Chandigarh University
Chandigarh
07.2018 - 08.2020
Skills
Dedicated and Confidentundefined
Additional Information
EXTRA-CURRICULAR ACTIVITIES
, Four Gold Medal in Guitar at Bharatiya Charukala Mandir.
Gold Medal in Drawing at Bharatiya Charukala Mandir.