Subhash Sisodia
Mumbai
Summary
Proven System Analyst with a track record of enhancing operational efficiency at IndusInd Bank Limited through expert requirement gathering and solution design. Spearheaded cross-functional teams and excelled in UAT testing and eKYC support, demonstrating both technical prowess and collaborative skills. Achieved significant improvements in process optimization and server maintenance, ensuring robust application support and deployment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Analyst
IndusInd Bank Limited
Mumbai
03.2024 - Current
- Requirement gathering and providing solutions for the changes proposed by different functional teams in different processes.
- Assigning and explaining the change requests to the development team.
- Meet the timelines in completing the development of change requests.
- Implementation and testing of CRs on UAT.
- Deployment of the releases/fixes in production.
- Providing resolution of daily basis issues in any of the 150+ processes used in the bank.
- Coordinating with different cross-functional teams.
- Complete support on eKYC.
Sr. Application Support Engineer
Work4you Technologies Pvt. Ltd.
Bangalore
01.2022 - 11.2023
- Allocated daily tasks in JIRA, ensuring prompt resolution.
- Executed scheduled maintenance checks on servers.
- Implemented updates within the Linux platform.
- Produced detailed on-the-spot reports with Postgres data.
- Collaborated with application development, functional, and implementation teams.
Team Lead Software Support
Newgen Software Technologies Ltd.
New Delhi
06.2008 - 05.2021
- Conducted QA for Newgen processes at customer locations.
- Lead four-member team in deployment and support of Newgen solutions across various remote sites.
- Administered Newgen's application, web, database, and image servers at client sites.
- Deployed and maintained Newgen BPM and ECM suites with SAP ERP, TOSCANA, and various third-party applications.
- Debugged VB 6.0 and Java code to resolve application issues.
- Handled entire accounts payable process for PO and Non-PO invoice processing.
- Conducted performance evaluations alongside training and managing user access.
- Managed server tasks including digital image archival and ensuring efficient data handling.
- Updated, modified, and availed on-demand customized data from SQL Server.
Education
MBA - IT
Punjab Technical University, Jalandhar
Mathura07-2012
B.e.com - IT And Management
Rajiv Academy For Technology & Management
Mathura07-2007
GNIIT (Software Engineering) - IT
NIIT
New Delhi05-2007
Intermediate - Commerce
Kendriya Vidyalaya Mathura Cantt
Mathura05-2004
High School - Common
Kendriya Vidyalaya Mathura Cantt
Mathura04-2002
Skills
- Requirement gathering
- Solution design
- UAT testing
- Change request management
- eKYC support
- Cross-functional collaboration
- Server maintenance
- Testing (functional, J-meter, API, Integration)
Certification
- Adventure camp to Punchachuli Glacier Uttranchal
- Kabbadi championship to regional level
- English for Excellence
- GNIIT
Languages
Hindi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
System Analyst
IndusInd Bank Limited
03.2024 - Current
Sr. Application Support Engineer
Work4you Technologies Pvt. Ltd.
01.2022 - 11.2023
Team Lead Software Support
Newgen Software Technologies Ltd.
06.2008 - 05.2021
MBA - IT
Punjab Technical University, Jalandhar
B.e.com - IT And Management
Rajiv Academy For Technology & Management
GNIIT (Software Engineering) - IT
NIIT
Intermediate - Commerce
Kendriya Vidyalaya Mathura Cantt
High School - Common
Kendriya Vidyalaya Mathura Cantt
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